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QERIM RACAJ
QERIM RACAJ | Page 20
Assistant Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
240 Reviews
Dealership Experience
7 yrs, 10 mos
Industry Experience
11 yrs, 11 mos
Languages Spoken
Albanian
Italian
240 Reviews
Write a Review
240 Reviews of QERIM RACAJ
October 03, 2019
S'ervice understaffed I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both times I was greeted promptly and was in and out in about an hour. This time I sat in my car for close to 15 minutes before I was even approached. She eventually took me inside where a service adviser told me that even though I had an appointment they were running behind and instead of the normal hour to an hour and a half it would be at least 2 1/2 hours before my car would be ready. I moved to Wilton after purchasing the car at Maita Sacramento and drove 40 minutes to get there and had a 40 minute drive home. It was the 15,000 mile service so all they were doing was rotating the tires and checking the brakes and fluids. Maybe 15 min. on the rack? That means my car was going to sit for well over 2 hours before they even looked at it. Seems to me they had to know they were understaffed and could have given me a call telling me how far they were behind before I drove all that way. Had my car brought back up and do not plan on ever using Maita Toyota again. More
by wej
September 24, 2019
Great Service and Fast A did a great Job and the service was fast. I appreciate the in depth review of what my car needed and what’s could be wrong with it. A did a great Job and the service was fast. I appreciate the in depth review of what my car needed and what’s could be wrong with it. More
by DANNYB97
Verified CustomerSeptember 13, 2019
Review of Oil Change Service I appreciate the great service that I received yesterday. The price was competitive, the customer service representatives were professional, and the I appreciate the great service that I received yesterday. The price was competitive, the customer service representatives were professional, and the waiting lounge very comfortable. I appreciated the free coffee and pastry bits. Service included tire rotation, fluid level checks, and brake pad measurement. More
by Rick
September 12, 2019
Servicing, on Camry. When I arrived I had a short wait. A gentleman came over and wrote up the type of servicing I wanted. Went inside and completed the paper work. The When I arrived I had a short wait. A gentleman came over and wrote up the type of servicing I wanted. Went inside and completed the paper work. The wait time was about forty-five minutes and I was on my way. More
by Don Crowl
September 08, 2019
Great Service The service at Maita Toyota was fast and efficient. The staff was friendly, knowledgeable, and helpful. Additionally, the prices were reasonable. O The service at Maita Toyota was fast and efficient. The staff was friendly, knowledgeable, and helpful. Additionally, the prices were reasonable. Overall, it was a great experience. More
by Rebecca Rae
September 07, 2019
Great Service We came in with a MAINT light showing on the dash and had no idea what the problem was. The dealer just had to rotate the tires and perform the safet We came in with a MAINT light showing on the dash and had no idea what the problem was. The dealer just had to rotate the tires and perform the safety checks . We got out car back in a half an hour. More
by KELLER3987
September 05, 2019
Second time they left bolts loose after oil change This was the second time they either left bolts or forgotten to tighten them.ltold the service rep.what happened last time this time they left the oil This was the second time they either left bolts or forgotten to tighten them.ltold the service rep.what happened last time this time they left the oil access panel loose More
by CYCRAIG23
August 06, 2019
Good service The staff did a great job and I appreciated them going out of their way to make sure everything went well. I left very satisfied. The staff did a great job and I appreciated them going out of their way to make sure everything went well. I left very satisfied. More
by CLCOX
August 06, 2019
Vehicle returned to me with grease on door panel Vehicle returned to me with grease on drivers door panel and on steering wheel. Car also looked like it was sprayed with dirt from a blower on the ba Vehicle returned to me with grease on drivers door panel and on steering wheel. Car also looked like it was sprayed with dirt from a blower on the back tailgate More
by BOB.BASSETT7
August 03, 2019
Great Service I've been doing business with Maita Toyota for many years and continue to do so because they remain committed to providing excellent customer service. I've been doing business with Maita Toyota for many years and continue to do so because they remain committed to providing excellent customer service. More
by daffyjack
Other Employees Tagged: PEDRO VALENCIA MENDOZA , James Dann
