Prime Response
Prime Response at Duval Ford

Prime Response

Prime Response

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of Prime Response

January 02, 2026

Dealership Rating
Employee Rating

Jonathan was a rock-star. He worked with me to find what I wanted at the price point I was planning to pay. He made sure that I was comfortable and happy throughout the entire More

by Bryan Foster
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Barber

Jan 09, 2026

Duval Ford responded

Clear communications and great customer service make Jonathan and Duval Ford rockstars - all part of our Service First promise. Thanks Bryan for the 5 stars.

August 04, 2025

Dealership Rating
Employee Rating

Jonathon Barber and all that were involved in the purchase of my F350 were awesome!!! More

by Sheriff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Barber

Aug 06, 2025

Duval Ford responded

Thanks Sheriff for the 5 star recognition for Jonathan and your truck purchase experience at Duval Ford. Enjoy your Ford F-350!

June 05, 2025

Dealership Rating
Employee Rating

We had a great experience purchasing our new Ford Bronco. Thank you Andy for all your help. More

by randy100273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Duval Ford responded

Know you will enjoy your new Bronco randy100273. Duval Ford appreciates the 5 star recognition.

April 05, 2025

Dealership Rating
Employee Rating

Very friendly, clean , helpful, the setup is nice , I have had fords most my life and it gets better and better each time More

by stewart9279
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tino Lebron Jr.

Apr 11, 2025

Duval Ford responded

Great to hear stewart9279 that your Ford experience keeps getting better. Duval Ford appreciates your continued business is sales and service.

January 31, 2025

Dealership Rating
Employee Rating

Completed a new vehicle purchase agreement with Duval Ford and have been very pleased with the service provided. More

by keithbritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leighton Brown

Feb 05, 2025

Duval Ford responded

Duval Ford thanks you keithbritchie for the 5 star feedback with your recent new vehicle purchase. Our team strives for 100% customer satisfaction every day.

January 04, 2025

Dealership Rating
Employee Rating

Very good customer care , work carried out very satisfactory , everything kept very clean, everybody very helpful More

by rayboozaman777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Rohde, William Law , ALISON BIFANI

Jan 06, 2025

Duval Ford responded

Thank you rayboozaman777 for sharing your 5 star experience with Allison and the entire Duval Ford service team. We strive for 100% customer satisfaction every day.

December 31, 2024

Dealership Rating
Employee Rating

Duval Ford offered teachers a free mobile oil change. It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule! More

by CCalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, John Rohde , Jose Negron, Laura Torbett

Dec 31, 2024

Duval Ford responded

Awesome to hear you took advantage of our 'Teachers Drive Us" program. Thanks CCalvo for providing the Duval Ford Mobile Service Team with 5 stars.

November 04, 2023

Dealership Rating
Employee Rating

Making the purchase for my Audi A5 Sportback over the phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class More

by Emily110879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2023

Duval Ford responded

Great to hear the delivery process worked well for you Emily110879. Duval Ford appreciates your 5 star feedback.

September 27, 2023

Dealership Rating
Employee Rating

It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More

by Teairamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, John Rohde , Jose Negron, Laura Torbett, Andy Toelken

January 19, 2023

Dealership Rating
Employee Rating

Being a newbie in purchasing, they were very helpful and informative. Helped me very much throughout the whole process. Highly recommended More

by Rarebreed322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar

Jan 20, 2023

Duval Ford responded

Glad to hear the sales team at Duval Ford helped you with a 5 star first time buyer experience Rarebreed322. The Duval Real Deal makes every car buying experience real fair, real fast and real friendly.

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