22 Reviews of Prime Response
November 04, 2023
Making the purchase for my Audi A5 Sportback over the phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class phone was very convenient for me with having the car delivered within 24 hours of my purchase. The salesman and finance manager provided first class customer service. I'm so grateful and very appreciative for their kindness. More
September 27, 2023
It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More
Other Employees Tagged: Warren Hart, John Rohde, Laura Torbett, Jose Negron , Andy Toelken
August 10, 2022
Amazing service department. They treated me like family. I even Got invited to eat lunch on Saturday with them. They treated me like family. I even Got invited to eat lunch on Saturday with them. More
Other Employees Tagged: Warren Hart, John Rohde, Jose Negron, Rafael Mejia , Lionel Mann
July 23, 2022
My wife and I drove 600 miles to make a vehicle purchase at this dealership and would do it again. I am 65 years old and have bought numerous vehicles across the United States and Duval Ford in Jacksonville at this dealership and would do it again. I am 65 years old and have bought numerous vehicles across the United States and Duval Ford in Jacksonville, FL. has been the best dealership by far that I have had the pleasure of doing business with. A special shout out to Sales Consultant Nick, Sales Manager Rafael Delgado and Finance Manager Lionel Mann, along with the entire staff of Duval Ford who went above and beyond to make this transaction happen. We would highly recommend this dealership to anyone and everyone. More
Other Employees Tagged: Rafael Delgado
May 31, 2022
This is by far the best dealership with exceptional customer service. The team in the service department goes above and beyond. customer service. The team in the service department goes above and beyond. More
Other Employees Tagged: Warren Hart, John Rohde, Laura Torbett, Jose Negron , Sheila McFarland
February 13, 2022
Contacted Duval because I bought an Explorer from them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them years ago. I had 3 different people who sent me a text, an email, and called me for a vehicle they advertised but didn’t have. Then when I told them I was interested in a Maverick—nothing, since they don’t have any which I had to find out through the internet. At least follow up and say “no Mavs, but come on down and maybe we’ll have something you’ll like”. And I would have gone. But they didn’t and I didn’t. Bozard, on the other hand, did exactly that. If I buy a Ford, it will be from Bozard. More
Other Employees Tagged: Sherrod Anderson
September 18, 2021
Great team at Duval Ford Warren Hart Sr- THANK YOU SIR for working Sunday with me to discuss the truck I came in Monday purchased. Warren took Sunday to help our business grow and for that we will not s for working Sunday with me to discuss the truck I came in Monday purchased. Warren took Sunday to help our business grow and for that we will not shop anywhere else for our company vehicles. Warren Jr- amazing promising young man following his dad's footsteps. Randy Finance Manager- Randy gets 5 stars Thanks to all you gentlemen for your support of our young firm More
Other Employees Tagged: Warren Hart Sr Warren Hart Jr Randy Finance Mgr
March 14, 2021
Very professional and courteous service from all personnel involved the the purchasing process, for selecting the car to finalizing all documents. Great experience from beginning to end. personnel involved the the purchasing process, for selecting the car to finalizing all documents. Great experience from beginning to end. More
Other Employees Tagged: Renard Weaver, Warren Hart Sr.