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Primal Kumar
Primal Kumar at Elk Grove Toyota
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Primal Kumar

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.9
47 Reviews
4.9

47 Reviews

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47 Reviews of Primal Kumar

December 15, 2023

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Employee Rating

Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. More

by mss80922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 12, 2023

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Bought my car here last year and the sales process was much better than at other dealerships. More

by chris
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Recommend Dealer
Yes
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Oct 25, 2023

Elk Grove Toyota responded

Hello Chris, Thank you for reviewing Elk Grove Toyota. I am happy to hear you found the purchasing experience here better than at other dealerships. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 17, 2023

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Excellent service. Service writer was very helpful. Took time to save some time and money. More

by cnegri
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2023

Elk Grove Toyota responded

Hello, Thank you for taking the time to share your experience here online. I am happy to hear that your Service Writer was helpful and saved you time and money. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 28, 2023

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Employee Rating

Worked with Primal this time. He was very professional and explained everything. Loved the 1:40 service time since I didn't have to wait 1/2 hour like I do in the morning. More

by edlin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2023

Elk Grove Toyota responded

Hello, Thank you so much for your review. I am happy to hear your service with Primal was quicker. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 16, 2023

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Amazing customer services! The service man was very kind and courteous. Fast service. Highly recommend! More

by Eve
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 25, 2023

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Elk Grove Toyota did a great job servicing my car and finished early. Thank you More

by jean_williams4
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2023

jean_williams4 responded

Approved

January 14, 2023

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Employee Rating

The staff in Elk Grove Toyota are extremely wonderful. The maintenance department are attentive, helpful, informative, and are usually great at getting you in and out. More

by Sal A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Aguilar, Ronald Singh, Ping Yang

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Mar 07, 2023

Elk Grove Toyota responded

Thank you for your kind words! We appreciate the opportunity to work with you!

September 28, 2022

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Employee Rating

Great customer service And don’t have to wait too long in the line And the stops are wonderful More

by yashmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Moore, Alvin Kumar, Andy Tran , Ronald Singh, Mike Lau , Lauren Addison, Anthony Aldrete, Nicholas Kersten, Kevin Nguyen

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Oct 26, 2022

Elk Grove Toyota responded

Thank you for this review! We appreciate your business and your kind words!

November 16, 2020

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Employee Rating

Getting my first maintenance service complete was fast and easy from start to finish. Very grateful for the level of service I was given at the dealership. More

by huynhshanti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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Nov 19, 2020

Elk Grove Toyota responded

Hello, Thank you so much for taking the time to review our dealership here online. I am thrilled to hear that you received a fast service. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

October 26, 2020

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Employee Rating

I like Elk Grove Toyota, I have been dealing with them for more than 4 years. They are very friendly, professional. I will definitely come back More

by Gloria y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Report | Print
Oct 30, 2020

Elk Grove Toyota responded

Hello, Thank you so much for your kind words. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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