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Primal Kumar
Primal Kumar at Elk Grove Toyota

Primal Kumar

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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4.6
61 Reviews
4.6

61 Reviews

Write a Review

61 Reviews of Primal Kumar

January 07, 2026

Dealership Rating
Employee Rating

1/6/26 - 9640 West Stockton. Primal Kumar, & Jelian Alop was very helpful thank you More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jelian Alop

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Jan 07, 2026

Elk Grove Toyota responded

Hello, Thank you for your review on Primal and Jelian. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

January 01, 2026

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Employee Rating

Service was fast, staff is excellent. They know what they are talking about. All my cars get serviced here. More

by ArmandoHB760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Elk Grove Toyota responded

Hello, Thank you for your review. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

November 16, 2025

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Employee Rating

Excellent communication, fair pricing, courteous staff! I would definitely recommend this dealer for service. Primal Kumar was excellent. More

by Michelle Sturges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Elk Grove Toyota responded

Hello Michelle, Thank you for your review on Primal. It is pleasing to hear he provided you an excellent service. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

November 13, 2025

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Employee Rating

The service was quick and easy. Everybody was polite and very courteous. I definitely would recommend for other Toyota owner. More

by Crucial_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Keosykao, Alvin Kumar, Khang Bui, Michaela (Mickey) Alvares, Andres Flores, Jelian Alop, Rene Ascencio, Patricia Herrera, Tiffany Forschler

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Nov 14, 2025

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review our dealership. I am happy to hear our staff was polite and courteous. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

September 15, 2025

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Employee Rating

I had a good experience here, everyone was helpful and explained everything thoroughly. Primal was the one who helped me the day I went. More

by Yana Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Elk Grove Toyota responded

Hello Yana, Thank you for reviewing our staff specifically Primal. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 09, 2025

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Employee Rating

Elk Grove Toyota is the best place to take your vehicle for any service. They are very reliable and professional. And they will work with your budget to help you get the job done. Elk Grove Toyota earned More

by kkboyz97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Aug 11, 2025

Elk Grove Toyota responded

Hello, Thank you for your kind review on our Service department. It is an honor to hear you say Elk Grove Toyota is the best place to take your vehicle. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2025

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Employee Rating

As advisors go Primal is one of the best! He looks out for his customers! More

by joshuacudworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Elk Grove Toyota responded

Hello, Thank you for your kind review on Primal. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 10, 2025

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Employee Rating

Although an extremely busy morning, Service Advisors Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! More

by wcroyle
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Nevarez

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Jul 10, 2025

Elk Grove Toyota responded

Hello, I am thrilled to hear Primal and Gustavo were able to help service your mothers vehicle. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

July 08, 2025

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Employee Rating

It was an easy process from the time I walk in ‘til I left the lot with my new car More

by fournba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Tajh Elliot, Izaiah Jauregui , Sofia

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Jul 08, 2025

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our Service department. I am happy to hear you enjoyed an easy process from start to finish. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

June 26, 2025

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Employee Rating

Excelente service and advise , Tim took care of emlike an old friend , would recommend to my friends More

by luisandres31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso, Tim Keosykao, Alvin Kumar

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Jun 27, 2025

Elk Grove Toyota responded

Hello, Thank you for your wonderful review on Tim. We agree he is an asset to our team. We look forward to serving you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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