Primal Kumar

Although an extremely busy morning, Service Advisors Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! More

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It was an easy process from the time I walk in ‘til I left the lot with my new car left the lot with my new car More

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Excelente service and advise , Tim took care of emlike an old friend , would recommend to my friends old friend , would recommend to my friends More

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I recently took my car in for a recall service. I arrived early, but I still had to wait 23 minutes in my car while other staff chatted around the service desks. The service adviser came out to che I arrived early, but I still had to wait 23 minutes in my car while other staff chatted around the service desks. The service adviser came out to check my car in and assumed I didn't want the free carwash. Owning three Toyotas, I've been a loyal customer for over a decade and usually have a good experience. I hope the service advisers will be more proactive in checking in their customers and asking if they want to take advantage of dealership service perks in the future. More

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Excellent customer service: thorough explanation from technician, Lift ride home provided to customer while car being setviced technician, Lift ride home provided to customer while car being setviced More

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I always get excellent service at toyota Elk Grove. The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Final The service advisors are very knowledgeable, kind, helpful, patient and accommodating. The place is immaculately clean and extremely organized. Finally the technician are superb in their job. More

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Fast and efficient service . Close to my location and excellent customer service. Good price overall Close to my location and excellent customer service. Good price overall More

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Primal was accommodating, respectful friendly, concerned or caring, and VERY helpful with a smile. Thank you. or caring, and VERY helpful with a smile. Thank you. More

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Bought my car here last year and the sales process was much better than at other dealerships. much better than at other dealerships. More

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Excellent service. Service writer was very helpful. Took time to save some time and money. Service writer was very helpful. Took time to save some time and money. More

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