Preston Montgomery
Preston Montgomery at Allen Samuels of Jackson
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Preston Montgomery

Sales Consultant

Allen Samuels of Jackson

1623 Hwy. 45 Bypass
Jackson, TN 38305

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9 Reviews

I've been assisting customers in the automotive industry for almost 20 years. I've been a member, deacon and musician at Higher Ground Assembly for the past 21 years. I am proud father of 6, grandfather of 6, and enjoy spending time with my family.

Dealership Experience

24 yrs, 4 mos

Industry Experience

24 yrs, 4 mos

Specialties & Trainings

Salesman of the Year 2014, 2015, 2016, 2017

not yet
rated

9 Reviews

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9 Reviews of Preston Montgomery

February 29, 2024

Dealership Rating
Employee Rating

I have purchased vehicles throughout my life and this is the best buying experience I have ever had. Mr. Preston Montgomery made this an extremely enjoyable purchase. He was professional, very informative More

by bmjsaved1956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Salmons

December 07, 2023

Dealership Rating
Employee Rating

He made our buying experience a joy. Made sure we were on the road in time to cook for Thanksgiving! More

by teressa_butler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Calvin Harvey, Tina Jones

February 10, 2023

Dealership Rating
Employee Rating

Friendly and very helpful staff. Preston Montgomery is outstanding. He went the extra mile to make sure my buying experience was the best it I happed to be searching for a “Last Cal More

by mikef
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tayler Beasley, Robert Benge

June 19, 2022

Dealership Rating
Employee Rating

Everyone here at the dealership was very helpful and went out of their way to help me choose the right vehicle. More

by cforshea92217
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Harvey

December 06, 2021

Dealership Rating
Employee Rating

I had the pleasure of working with Jackie to get my new car. She was slammed with customers and always made sure I was taken care of in-between waiting on info to come back from the correct checks. She let More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tayler Beasley, Jackie Evans, Jerry Murley

Dec 07, 2021

Allen Samuels of Jackson responded

Wow! Thank you for letting us know in great detail how and why you had a pleasant experience with us filled with "excellent customer service!" We are truly fortunate to receive this feedback and are grateful for your business and recommendation. Thanks, again!

December 02, 2021

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Employee Rating

Easy and fast to work with. They were very thorough in explaining features of vehicle. Will be a repeat customer. More

by ethanwnewman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Altman, Tayler Beasley, Jackie Evans

Dec 03, 2021

Allen Samuels of Jackson responded

Wonderful! We are pleased to hear that the process was both "easy and fast" as well as "thorough." Beyond grateful to hear you will be a repeat customer with us! Thank you

October 15, 2021

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Employee Rating

Purchased a 2018 Dodge Durango 8/16, on 9/7 the car stopped in traffic. I didn't have any indication that the car was experiencing technical difficulties. My vehicle has been at the delearship since 9/ More

by Shea
Customer Service
Recommend Dealer
No

Other Employees Tagged: Melissa Elmore, Richie Reed

Oct 16, 2021

Allen Samuels of Jackson responded

We have brought your concerns directly to our General Manager and we are actively working to address this for you.

Oct 16, 2021

Shea responded

Great and while doing so please address the additional fees that have been added. I have proof that Richie Reed mentioned a warranty. I was made aware that both batteries are dead on my vehicle. The batteries were not dead a week ago when it was towed there. I am sending this to the BBB as well. After my visit on 10/16 I was surprised by how unprofessional & uncaring your dealership was Basically I bought a vehicle that had issues & I failed by not taking it to an reputable mechanic before the purchase! Thanks Allen Samuels for allowing me to understand how you do business and rob your customers!

Oct 16, 2021

Shea responded

.

Oct 18, 2021

Shea responded

Update from the General Manager after I emailed him regarding my car being towed to their service center on 10/6 and not receiving hardly any communication from the dealership & being promised that it would be repaired today by Matt in the service center: Tim Harner General Manager:  Your vehicle was towed to Allen Samuels service department. Initial testing was performed and it was discovered that the 150 amp max fuse was blown. Upon replacing the 150 amp max fuse, it became apparent that at least 1 of the vehicles batteries was also shorted. Further testing will be required, after the battery is replaced. Allen Samules service department will not be performing any further repairs on your vehicle. I will not, however, charge you for the defective parts that have been replaced, or labor. I feel that it is in all parties' best interest that you have the repairs completed on your Durango, at a repair facility that you have confidence in.   

September 29, 2021

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Employee Rating

The service was great. He was courteous and very helpful!! Thank you for your service. More

by rstafford1742
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Harvey, Lukas Garner

Sep 29, 2021

Allen Samuels of Jackson responded

Thanks so much for the review and your positive feedback!

June 27, 2019

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Employee Rating

Rating my experience The people I came in contact with at Allen Samuels were very courteous and helpful. I came to the dealership under false pretenses, but Calvin made su More

by Lord andsavior61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Harvey

Jun 29, 2019

Allen Samuels of Jackson responded

Thanks for the great review and high praise for Calvin! We appreciate it.

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