Prakash (EB) Ebburu

I always enjoy any experience I have with Five Star in Grapevine. This is the 4th vehicle I've purchased from them. EB was a pleasure to work with, friendly and knowledgeable. Doug is the best sales manag Grapevine. This is the 4th vehicle I've purchased from them. EB was a pleasure to work with, friendly and knowledgeable. Doug is the best sales manager I've worked with in all the years I've bought cars. He's direct, honest, understanding, and genuine. He's also funny, which I appreciate. This is also the 2nd time I've had Brandon in financing. He's the fastest I've worked with. He's organized and efficient. Took 20 minutes with him. I can't recommend Five Start enough. More

by coreypellet Verified Customer Verified Customer

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We came into the dealership to look at what we could afford but came out with a car so the sales team was fantastic. afford but came out with a car so the sales team was fantastic. More

by V-HOOD Verified Customer Verified Customer

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Great service. E B was very nice and attentive. Follow up was great. Super professional E B was very nice and attentive. Follow up was great. Super professional More

by MADELEINE.POHL97 Verified Customer Verified Customer

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Poor customer service had car for several days didn't offer rental car no answer offer rental car no answer More

by COCOMO492 Verified Customer Verified Customer

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Service and sales were exceptional as I purchased a new and set up my profile. and set up my profile. More

by mirussell Verified Customer Verified Customer

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Excellent customer service, great product. Would highly recommend this dealership. Easy to work with and very professional. Would highly recommend this dealership. Easy to work with and very professional. More

by ASMADARK Verified Customer Verified Customer

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Prakash Ebbaru was my sales person and ensured a smooth transaction to get exactly what I wanted. Doug Laymon worked in the background and helped carry the purchase through seamlessly. Brandon Fraikes re transaction to get exactly what I wanted. Doug Laymon worked in the background and helped carry the purchase through seamlessly. Brandon Fraikes remembered me from past purchases and picked up right where we left off and had all my needs already ready. It was quick and painless. It's the reason I have purchased 3 vehicles from 5 star!! More

by DP Verified Customer Verified Customer

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Best car buying experience EVER! We won’t buy anywhere else from now on- (yes-it was that good!) EB was great and took good care of us! We won’t buy anywhere else from now on- (yes-it was that good!) EB was great and took good care of us! More

by Gale32 Verified Customer Verified Customer

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It was good experience to buy vehicle with five star Subaru thanks to all helpful hands Subaru thanks to all helpful hands More

by RABINDRAJYOTI11 Verified Customer Verified Customer

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Honestly the best dealership I've ever worked with. I'm from deep east Texas so the ride is about 3.5 hours, so most of the "wheeling and dealing" was done over the phone. EB was very nice to work with I'm from deep east Texas so the ride is about 3.5 hours, so most of the "wheeling and dealing" was done over the phone. EB was very nice to work with. Super sweet guy. We all worked a deal out over the phone. I was so nervous about going in and running into games and old dealership moves, that I developed an eye twitch for the majority of that 3.5 hour drive. Not one game. They stuck by the deal on the phone and I got an even better deal that I will elaborate on, here in a minute. Long story short, I couldn't get in for 3 days after making the phone deal and they were kind enough to hold the car for me. I get to the dealership and I immediately see my car out front; already detailed for me, gas tank filled up, and ready for me me drive. They trusted me to be there, just as I trusted them a good experience. EB took me out and went over all the special features of the car BEFORE the test drive so I was aware of everything the car could do. Which was very nice and VERY helpful. He definitely went out of his way to give me a good experience with them. We already made a deal and he still treated me like I was there to see the model of car for the first time. Much appreciated. He also managed to navigate me around where I wasn't in traffic for the test drive. The dealership is in a great location with multiple backside entrances, so it makes it easy to take the car around the block and go back in the back entrance of the dealership. EB was always kind and uplifting. Now for financing. Corbin is the absolute best. Such a sweet guy. He stood by our phone deal. Even after we made the deal, he still searched and worked with other banks to get me the best deal. I walked in expecting almost 11% and Corbin was able to get me 7.49% when the averages right now are 11%. With the adjustment, he was able to cut 3 months off my term and keep me at the same monthly payment! TALK ABOUT WORKING FOR THE CUSTOMER. Absolutely the best treatment. 0 games. Everything was laid out before me and explained before signing. Such a wonderful experience. After signing, EB took me on a tour of their dealership. Did you know their service center has 36 BAYS?! Wow! Talk about being ready to tackle service issues in a timely manor! He made sure I was knowledgeable about their dealership in case I ever needed any work. Overall, this is the best dealership I have ever worked with and I'll definitely be back for my next car. More

by JasmineR Verified Customer Verified Customer

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