Pola Guirguis

Dealing with the team at Bill Kay was a smooth and painless experience. The team members were helpful and answered all questions promptly. Only thing is - I should have made a trip to Illinois and d painless experience. The team members were helpful and answered all questions promptly. Only thing is - I should have made a trip to Illinois and drove the car before I bought it. When it was delivered, I found a few mechanical issues I was not expecting. I'm sure it will tun out OK. When buying an antique or classic car, I would recommend making the trip and seeing the vehicle in person before buying. More

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Clean, friendly. I did have to pursue to be able to see vehicle I wanted to test drive and eventually purchase. Was used as a loaner a second time after it was known I did have to pursue to be able to see vehicle I wanted to test drive and eventually purchase. Was used as a loaner a second time after it was known I was waiting for its return. If it was not for the convenience of location I could have gone to another dealer. More

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Worked with Pola to purchase a new car. He was more than fine and id work with him again. However Joe in the finance department is a joke. told him 4 times i just wanted factory warranty. T He was more than fine and id work with him again. However Joe in the finance department is a joke. told him 4 times i just wanted factory warranty. That did not matter and he got me. Thats on me, but refusing to email me the form to cancel the warranty when I have called 4 times now is beyond shady. More

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The service department was very helpful and thorough. Identified free warranty repairs during and service appointment. Identified free warranty repairs during and service appointment. More

by Nhbuilding Verified Customer Verified Customer

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Pola was a very helpful, knowledgeable salesman that helped me through the sales process. Great customer service from beginning to end. helped me through the sales process. Great customer service from beginning to end. More

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The best car dealer in the world I love billkay chevy the best place in the world thanks best place in the world thanks More

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The experience was ok, but it has been less than 3 months and the car is having multiple issues. There was supposedly a 100+ point inspection completed, but there are tire issues, belt issues, battery issues and the car is having multiple issues. There was supposedly a 100+ point inspection completed, but there are tire issues, belt issues, battery issues, and even the windshield wipers are old and fluid was not filled. Overall very dissapointed this car purchased showed issues days after driving off the lot and scheduling to go in the shop. More

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Great service department. Everyone at dealership is friendly and courteous. It is also clean. Many cars in the lot Everyone at dealership is friendly and courteous. It is also clean. Many cars in the lot More

by OHALLORANB Verified Customer Verified Customer

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We live in Indiana and found a car online at this dealership. We did most of it over the phone. We drove 5 hours to sign papers and they made buying a car super easy. Thanks Pola dealership. We did most of it over the phone. We drove 5 hours to sign papers and they made buying a car super easy. Thanks Pola More

by Prottet Verified Customer Verified Customer

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Blake was awesome. Went above and beyond. The sales department is horrible but Blake is awesome Went above and beyond. The sales department is horrible but Blake is awesome More

by Russ Manske Verified Customer Verified Customer

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