Ping Yang

Website recommend to go to the main Toyota shop instead of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your webs of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your website or whoever is the web developer admin but they didn't seem to care and it's our problem. many people were told to turned back to go across the street. This is poorly wasted my time. Plus wait another 15 minutes or so at the other express place. Truly terrible customer service even I told them in person and no one will do anything about it. More

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Elk Grove Toyota provides exceptional services. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. More

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Easy check in. Waiting room is big and comfortable. Car was finished as promised and ready for pick up. Keep up the good work! Waiting room is big and comfortable. Car was finished as promised and ready for pick up. Keep up the good work! More

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This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota. More

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I like this dealership because it is near my place. My advisor at the service department is awesome and client oriented as well as the other advisors if Ping Yang is off. The dealership itself is fast, My advisor at the service department is awesome and client oriented as well as the other advisors if Ping Yang is off. The dealership itself is fast, efficient, reliable, dependable when it comes to taking care my 2022 Toyota Venza Hybrid as well as to the other customers they help with as I noticed. More

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Great customer service! When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire se When I brought the car in for scheduled maintenance, I mentioned that the tire sensors were being wonky. My service intake person showed me a tire sensor, told me they start to fail around 5-7 years of age, and mine were 9 years old. The cost to replace all four at once was $900, separately would be $1200. No hard sell, just giving me the information I needed to make the call, which I declined because of these difficult economic times. He could have said nothing, Then he reminded me about the old-school practice that I do anyway, which is check tire pressure at home every week manually. More

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Good service & because I had an appt, I was taking care of right away & only waited less than an hour for an oil change. of right away & only waited less than an hour for an oil change. More

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Jelian was awesome, patient and friendly worker. I recommend people meet her at Toyota Service Maintenance. I recommend people meet her at Toyota Service Maintenance. More

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Elk Grove Toyota is the best in the area for any Toyota Servicing needs. I have never been stooped or deceived by any of the service techs at EG Toyota. Very honest and very good at what they do. I highly Servicing needs. I have never been stooped or deceived by any of the service techs at EG Toyota. Very honest and very good at what they do. I highly recommend anyone in the Sacramento Area to give them a visit. More

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Great job ! Did the work in a timely manner !Gave very good feedback on the work! Did the work in a timely manner !Gave very good feedback on the work! More

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