97 Reviews
Write a Review97 Reviews of Phyllis Roberts
February 23, 2020
Brian was amazing! He answered all the questions I had. Brian and Justin are the reason my family and I have bought over 6 cars from Haleen. We appreciate all the help throughout the years and taking the t Brian and Justin are the reason my family and I have bought over 6 cars from Haleen. We appreciate all the help throughout the years and taking the time and effort to help us get the perfect car! Haleen definitely has made a lifetime customer in us! More
Other Employees Tagged: Jay Vicario, Justin Labuda, Brian Stang
January 18, 2020
Gary Grabel was great. Very helpful & friendly. He did a great job, during the test drive, showing me all the features that the optima has. Matt Rigalski, in finance, made me feel comfortable in the closing great job, during the test drive, showing me all the features that the optima has. Matt Rigalski, in finance, made me feel comfortable in the closing of the deal. I will definitely recommend Halleen Kia North Olmsted. More
Other Employees Tagged: Matt Rogalski , John Adams, Gary Grabel
December 13, 2019
Great service Jim McConville was great. Very nice and professional. He made an experience I usually dread, better. This is my second vehicle from Haleen Kia and my Jim McConville was great. Very nice and professional. He made an experience I usually dread, better. This is my second vehicle from Haleen Kia and my first lease. I was impressed by the service and the sales manager also. Kee up the good work. More
Other Employees Tagged: Jim McConville, Joanne Rozar
December 03, 2019
Great people great dealership Right from the start I knew we would be making a deal on a new car. Arnoldo greeted us at the door, was knowledgeable about his product and met our re Right from the start I knew we would be making a deal on a new car. Arnoldo greeted us at the door, was knowledgeable about his product and met our requirements. We took a test drive and sealed the deal. It was that easy. Matt in finance was a pleasure to work with as well. It is a friendly dealership that will work with you. I strongly recommend this dealership! More
Other Employees Tagged: Arnaldo Rivera, Matt Rogalski
November 23, 2019
By far the best service! Best experience ever buying a car! Kim was patient with us in deciding what we were looking for! Kim was super friendly & very knowledgeable!! It was Best experience ever buying a car! Kim was patient with us in deciding what we were looking for! Kim was super friendly & very knowledgeable!! It was a great experience! Thank you Halleen Kia & Staff! More
Other Employees Tagged: Oleg Gera, Kim Nam , Lori Light
November 04, 2019
Great experience Josh was very helpful and knowledgeable. Had a great experience Oleg - finance. LOVE that most paperwork is done on “the pad”. So much easier and f Josh was very helpful and knowledgeable. Had a great experience Oleg - finance. LOVE that most paperwork is done on “the pad”. So much easier and faster. Overall very satisfied with this dealer. I will definitely be recommending More
Other Employees Tagged: Oleg Gera , Joshua Gulachek
September 19, 2019
Great experience from beginning to end. Excellent dealership. I initially talked to Phyllis, and she was lovely and understanding. At the dealership, I immediately met with Josh and he was v Excellent dealership. I initially talked to Phyllis, and she was lovely and understanding. At the dealership, I immediately met with Josh and he was very patient as I looked over the car. He answered all the questions I had at all phases of the transaction. He gave me his personal number so I could keep him posted with changes to my schedule and what was coming up. He made the steps I had to take very clear, and advocated for me to others. Oleg was also very informative and understanding when it came to actually handling money and signing paperwork. On the other hand, I have no good words about Jay from financing- he was pushy, questioned my decisions, and made me explain those decisions even though I never asked for his input. Overall though, an excellent experience that I will remember forever. I look forward to recommending this dealership to others. More
Other Employees Tagged: Jay Vicario, Oleg Gera , Joshua Gulachek
April 25, 2019
Great experience Elizabeth Mansfield helped my wife get her new Kia Soul and she was awesome! She helped walk her through with what she could afford and got her the de Elizabeth Mansfield helped my wife get her new Kia Soul and she was awesome! She helped walk her through with what she could afford and got her the deal she could afford without pressure. Oleg helped finalize the deal and make sure we were covered and got us a good deal on coverage. More
Other Employees Tagged: Oleg Gera , Elizabeth Mansfield
March 30, 2019
5 stars! Martial and Oleg went above and beyond to get us into our 2 new 2019 Optima’s. I would definitely recommend them to anyone looking for a new car! Martial and Oleg went above and beyond to get us into our 2 new 2019 Optima’s. I would definitely recommend them to anyone looking for a new car! More
Other Employees Tagged: Oleg Gera, Martial Lester
March 14, 2019
No Pressure!! Charles was the best salesperson I have ever dealt with. Absolutely no pressure, no harassing, or haranguing. He made me feel at home and that he wa Charles was the best salesperson I have ever dealt with. Absolutely no pressure, no harassing, or haranguing. He made me feel at home and that he wanted to help me find what I wanted. He answered all of my questions and even some I hadn't thought of. I would definitely recommend him to my family and friends. I fee I've made a friend. More
Other Employees Tagged: Matt Rogalski , Charles Scott

