
6 Reviews
Write a Review6 Reviews of Phoebe Wheeler
February 06, 2025
I would only mildly recommend this dealership. While they made the distance part (2 hours away) easy and my interaction with my sales person was fine a few things I found distasteful from the fin While they made the distance part (2 hours away) easy and my interaction with my sales person was fine a few things I found distasteful from the finalizing of everything at the end, 1) the hard sale for an extended warranty - I’m buying a car long distance and am absolutely not taking it 2 hours for warranty work - it’s also a Honda. But the warranty sales person was using standard “scare tactics” thankfully my family has own Hondas all my life, so they didn’t work. But stop treating your customers like marks. 2) And, yes, I know this sounds petty - but I was only given 1 key fob for my car and not even offered advanced notice or opportunity to get a second fob. Given that keyless ignition fobs are about $200 and that even my last Honda came with 2 - I expected two fobs or notice that they would only offer one/a good deal on a second. Again - it’s petty - but treat your customers like they mean something. More
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