Phillippe Odongo
Phillippe Odongo at Herb Gordon Subaru
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Phillippe Odongo

Parts Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Phillippe Odongo

November 07, 2024

Dealership Rating
Employee Rating

Luis takes the time to explain everything and actually cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here More

by TommyVercetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2024

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Employee Rating

5 Stars across the board. We've been buying new cars for over 40 years, and this was without a doubt the best experience ever. We worked with Al Goldman, and he was outstandi More

by dongroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Michael Goodman , Alan Goldberg, I didn't catch all the names or remember all the faces but everyone was great.

Mar 28, 2024

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2023

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Employee Rating

Best Subaru dealer anywhere. I asked for 4 tires and an alignment and dropped of at 730am and it was done by 11am. The tires were preordered for my appointment and exactly what I More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2023

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Employee Rating

My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb More

by Bethany R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2023

Herb Gordon Subaru responded

Hi Bethany, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 27, 2023

Dealership Rating
Employee Rating

Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 17, 2022

Dealership Rating
Employee Rating

Luis in the service department was very helpful, knowledgeable and very nice. He explain everything that was going to be done with care in a way that I will understand. More

by Eugenia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Ireland, Luis Prada

Apr 19, 2022

Herb Gordon Subaru responded

Hi Eugenia, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 03, 2022

Dealership Rating
Employee Rating

I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2021

Dealership Rating
Employee Rating

Great support, all questions answered, professional personal service efficiently given and much appreciated. special thanks to Rob Jackson. Thanks coco was good also Customer #967125 More

by jeromeshel10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Jonathan Robinson , Antwon Butler, Robert Jackson, Marc LaSanta

Mar 15, 2021

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2020

Dealership Rating
Employee Rating

My experience with Rodney Rogers at Herb Gordon Subaru was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and ha More

by cgarcia11
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers , Robert Jackson

Mar 11, 2020

Herb Gordon Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience dealing with Robert. Have a great day!

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