Check out Phillip Richardson's reviews on DealerRater

June 08, 2024

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Frank Brown went above my expectations on care for my car. Thank u for the extra TLC until I can get my car in at Hub City for some body work. car. Thank u for the extra TLC until I can get my car in at Hub City for some body work. More

by LaNita LaFon

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Albert Botello

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Jun 10, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 22, 2024

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The service department is great at this dealership. We always take our Pilot here for service. We always take our Pilot here for service. More

by Rasors

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Robby Phillips

Helpful 0

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May 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

April 18, 2024

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Great place to buy a car. Highly recommend. Ask for Phillip. He made the car buying process very easy. Highly recommend. Ask for Phillip. He made the car buying process very easy. More

by brandiroberson7842

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

April 17, 2024

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Emilo & Phillip are always professional and I always go see him when I need a new vehicle. Emilo and Phillip always go the extra mile when I need anything. see him when I need a new vehicle. Emilo and Phillip always go the extra mile when I need anything. More

by Rickyj8416

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Emilo Rocha

Helpful 0

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Apr 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

February 21, 2024

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Phil was amazing. I appreciate his patience and getting the deal done as efficiently as possible. I appreciate his patience and getting the deal done as efficiently as possible. More

by heatherwiggins09

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Feb 23, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 17, 2024

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Always good service and friendly staff that take good care of their customers and their needs. care of their customers and their needs. More

by hobwam

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Phil was incredibly helpful and kind during my experience. I could not say enough nice things about him and will recommend him and Frank Brown to any friend hoping to get a new car! experience. I could not say enough nice things about him and will recommend him and Frank Brown to any friend hoping to get a new car! More

by kelsiefhudgens7

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Phillip was great to deal with! He answered all our questions very helpful with added pressure. He answered all our questions very helpful with added pressure. More

by margo.g.garcia

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks More

by petef8672

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Albert Botello, David Hendrix, Jack Gilvin, Deanndra Mathes, Ramon Constancio, Norma Ramirez, Robby Phillips

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 05, 2023

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Everyone was very helpful and friendly. Worked hard to help me get the best deal for my needs. Went out to my new car and went over and explained everything. Assured me if I need help jus Worked hard to help me get the best deal for my needs. Went out to my new car and went over and explained everything. Assured me if I need help just come or call for help. More

by betty44johnson

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Dec 08, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda