Phillip Mitchell | Page 2

Phillip was great to work with! He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront abou He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront about it, otherwise it feels like you're getting duped. The timing of some of "Holly 's" messages were off and it made me angry once I realized she wasn't a real person from the dealership. More

by grovergirl Verified Customer Verified Customer

Report | Print

Wonderful staff that’s friendly and accommodating. My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive t My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive the vehicle and finish signing paperworks with Jennifer. She was thorough, kind and so easy to work with. We had a great and memorable experience buying our first Subaru but also first new vehicle! More

by Thao Vang Verified Customer Verified Customer

Report | Print

Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. He made what could have been a very stressful. Task seem easy. Fantastic service. More

by barbara.ismail Verified Customer Verified Customer

Report | Print

Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine Verified Customer Verified Customer

Report | Print

This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would recommend them. More

by lpramann Verified Customer Verified Customer

Report | Print

Nice customer service by Brett at t wa very quick and at the end of the service gave excellent explanation of my vehicle needs the end of the service gave excellent explanation of my vehicle needs More

by Moabukar10 Verified Customer Verified Customer

Report | Print

Mess of a dealership, passed me around to multiple salesmen who were communicating with me separately and telling me conflicting information. At one point they had an undisclosed AI program reach out salesmen who were communicating with me separately and telling me conflicting information. At one point they had an undisclosed AI program reach out to me and lie about the state of the car in order to get me in the door. When I showed up expecting it to be ready they had no clue that the AI had done that. They also neglected to mention the vehicle I purchased had suffered hail damage previously until right before they handed over the keys. I was under the impression that you pay a bit extra at a dealership for the added professionalism and peace of mind you might not get buying on Facebook or Craigslist, but these guys were shady. More

by evanburns129 Verified Customer Verified Customer

Report | Print

We don't recall working with James Simpson. Working with Phillip was wonderful. Did not feel pressured into buying a vehicle that we didn't want or need. Working with Phillip was wonderful. Did not feel pressured into buying a vehicle that we didn't want or need. More

by paavoman55 Verified Customer Verified Customer

Report | Print

Timely, quality service in a clean and professional environment. Employees were friendly and welcoming, but not overbearing or pushy about selling additional services. Although some services were price environment. Employees were friendly and welcoming, but not overbearing or pushy about selling additional services. Although some services were priced slightly higher than online estimates, with an appointment I was served quickly and my vehicle was left clean and functioning better than when I arrived. I am willing to pay a reasonable, yet slightly higher rate if the overall service and environment are comfortable and quality...and that is what I find at Walser Subaru St. Paul! More

by kimberlyfmarcell Verified Customer Verified Customer

Report | Print

I have had some very bad experience at car dealerships! ! I am sooo very impressed with each and every one of the persons I met at Walzer South St. Paul!!I was helped in a quick and non-pushy manner. Our sa ! I am sooo very impressed with each and every one of the persons I met at Walzer South St. Paul!!I was helped in a quick and non-pushy manner. Our salespeople were genuine and listened to our concerns and needs for a different car. I would definitely recommend doing business at this car dealership to anyone!! And..... they have a great dog program!! If you love dogs, they are your go to!!! More

by dougrients Verified Customer Verified Customer

Report | Print