Phillip Goodpaster | Page 8

Nelly was by far the most amazing, genuine, down to earth salesman we have dealt with. We went in with an idea, loved the car, but my husband and I always sleep on it for 24 hours before a purchase. It ended salesman we have dealt with. We went in with an idea, loved the car, but my husband and I always sleep on it for 24 hours before a purchase. It ended up being 3 weeks before we came back (life). Nelly wasn’t there, but a gentleman greeted us, we told him we were dealing with Nelly, he continued to give us info, but we knew we would not make a deal with anyone other than Nelly. Besides that, we were given info on one vehicle we knew we weren’t interested in. That specific gentleman didn’t have nearly the charm or charisma as Nelly! We left that day, came back the next just to continue the working relationship with Nelly. We are grateful for his knowledge and compassion towards the customer (us). He got to know us on more than just a “I want this sale” level. I would recommend him 10 fold to any family or friends looking for a new Chevy. The finance gentleman was awesome. So funny and filled with tons of interesting facts about the dealership. More

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Can't remember Jonathan Rethbut. My experience was pleasant. Would highly recommend my friends and family with the team of people that work with me with the purchase of this vehicle. My experience was pleasant. Would highly recommend my friends and family with the team of people that work with me with the purchase of this vehicle. More

by reg0319 Verified Customer Verified Customer

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Andrew was helpful and absolutely accommodating with me buying this SUV! I wouldn’t buy from anyone or anywhere else anymore. buying this SUV! I wouldn’t buy from anyone or anywhere else anymore. More

by pandadaddy0306 Verified Customer Verified Customer

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Good until return for detail. Did not clean dash or vacuum front. Not great.hurried. Did not clean dash or vacuum front. Not great.hurried. More

by hedwards.3162 Verified Customer Verified Customer

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We actually started our day on 1/31 at Ferman Ford in Clearwater where we made an offer on a preowned Ridgeline that they didn’t accept (or counteroffer) but have already discounted the truck $1,000 sinc Clearwater where we made an offer on a preowned Ridgeline that they didn’t accept (or counteroffer) but have already discounted the truck $1,000 since Tuesday. Even though we had reservations about Ferman Chevy Brandon, due to bad experiences with their service department, our sales person (Cody) knew how to deliver and close the deal. We were even allowed to use our own financing with USAA, which Ferman Ford was not going to allow us to do. The only hiccup with the whole process was the delay with getting our 2019 Frontier back from being detailed. Update 2/14: I washed my truck for the first time on 2/10, and unfortunately the rear driver's side door leaks a lot of water. I suspect this may have been the cause of the delay (getting the interior dry) when the truck was detailed the day I purchased it. I reached out to my sales person (Cody) via text on 2/10 and Tommy Farruggio via email on 2/11 about the issue. I've received no reply from either of them....No service after the sale, so that will be the last vehicle I'll buy from Ferman Brandon. More

by mc0311 Verified Customer Verified Customer

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The employees delivered speedy service, polite employees. Mike was very knowledgeable about the vehicle. He didn't abandon me during the process. Mike was very knowledgeable about the vehicle. He didn't abandon me during the process. More

by thecarltonsherman Verified Customer Verified Customer

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Rachel was very helpful and kind. One of the best experiences at a dealer yet. One of the best experiences at a dealer yet. More

by nickhurley08 Verified Customer Verified Customer

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Service appointments are not honored, they lost my car while in service/ detail. I’m very unpleased. while in service/ detail. I’m very unpleased. More

by btzspann Verified Customer Verified Customer

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Rachel was excellent found me what I was looking for at the price I could afford. She could not have been more helpful. Top shelf service. the price I could afford. She could not have been more helpful. Top shelf service. More

by raiders1957 Verified Customer Verified Customer

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Angela ensure I got the vehicle I wanted and with the specifications I was looking for. From beginning to end I had a great experience with Ferman Chevrolet and the attentiveness of their staff. specifications I was looking for. From beginning to end I had a great experience with Ferman Chevrolet and the attentiveness of their staff. More

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