Phill Erwin
Phill Erwin at Germain Mazda West

Phill Erwin

Finance Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Phill Erwin

November 25, 2025

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Employee Rating

Salesperson was great at getting the color and kind of car I wanted. He was very understanding with my and my wife's needs and she got a Mazda after me. More

by reddevilnj
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien

Nov 25, 2025

Germain Mazda West responded

Thank you for sharing your experience! It's wonderful to know that our team assisted both you and your wife so effectively. Congratulations to you both, and welcome to the Germain Mazda West family!

November 24, 2025

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Employee Rating

I recently purchased a new CX-9 and Mike was excellent throughout the entire process. He was low-pressure, attentive to details, and followed through on everything he said he would. The experience was smo More

by AARON@PHAD.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien

Nov 25, 2025

Germain Mazda West responded

Congrats on your new Mazda CX-9, Aaron! We're pleased to hear that you had a wonderful experience working with Mike. Thank you for choosing Germain Mazda West!

September 14, 2025

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Great team. Quick and easy sales team that seems to push for reasonable deals. Highly recommend! More

by DUSTINBAKER33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2025

Germain Mazda West responded

Thank you for the fantastic review of Germain Mazda West!

September 07, 2025

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Fit me in last minute, I left in a clean car in around an hour More

by Jpbechtel2323
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 09, 2025

Germain Mazda West responded

Thank you for your kind words. We look forward to seeing you again at Germain Mazda West!

September 04, 2025

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Had a few issues which were resolved. Great staff including sales service and managers. Exceptional More

by LROEDERER1957
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Germain Mazda West responded

Thank you for your patience and trust in our team! We're so glad to hear you had a great experience. We look forward to doing business with you in the future. - The Germain Mazda West Team

August 16, 2025

Dealership Rating
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Dealership as a while was great to work with. Sales and finance went above and beyond. More

by JUSTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, John Bechtel

Aug 19, 2025

Germain Mazda West responded

Thanks so much, Justin. We look forward to your next visit to Germain Mazda West!

August 11, 2025

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Employee Rating

John took the time to understand what I was looking for and keeping those dreams within my budget. He is very knowledgeable about Mazda cars and as a female consumer, I finally feel heard in the car buying More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Aug 12, 2025

Germain Mazda West responded

Jenny, we are so glad to hear that John's knowledge and dedication made a difference for you! We appreciate your feedback and we are proud to have earned your business. Thank you from all of us at Germain Mazda West!

August 02, 2025

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Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More

by NUNAMTAM346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2025

Germain Mazda West responded

We’re so glad we could help at Germain Mazda West! Thanks for your recommendation!

July 29, 2025

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Employee Rating

This is our second time leasing from Germain Mazda West. We were treated courteously and efficiently both times. Skyler especially is super knowledgeable and friendly, and was a huge help with vehicle selec More

by C_NYIRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, Skyler Pollock

Jul 29, 2025

Germain Mazda West responded

Thank you for your continued trust in us at Germain Mazda West! We are so pleased to hear that Skyler has been such a knowledgeable and friendly helper. We look forward to assisting you again in the future!

July 27, 2025

Dealership Rating
Employee Rating

Great people, great facility, great experience and great car. Do not understand why I have to write at least 15 words. More

by JSCHAFFN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Eric Henry

Jul 29, 2025

Germain Mazda West responded

Thank you for sharing your review of Germain Mazda West! We’re happy to hear that you had an all-around great experience. Safe travels in your new car!

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