Philip Rhone
Philip Rhone at Mazda of New Rochelle
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Philip Rhone

Service Advisor

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Philip Rhone

April 09, 2025

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Employee Rating

had a great experience at Mazda of New Rochelle. The service team is awesome .sometimes it’s difficult to get an appointment when I need it but Chris was great accommodating me …. great costumer ser More

by Cbcrisbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Apr 10, 2025

Mazda of New Rochelle responded

Thank you for your kind words! We're so glad to hear that Chris was able to accommodate you and make the process easier. We truly appreciate your patience and are thrilled that you're happy with the service at Mazda of New Rochelle.

April 04, 2025

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The staff provided attentive and professional service throughout my experience, which greatly enhanced my visit. Their commitment to customer satisfaction is commendable, and I would certainly recommend More

by sensualesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez , Christopher- front desk

Apr 05, 2025

Mazda of New Rochelle responded

Thank you for your wonderful feedback! We’re thrilled to hear that our team’s attentive and professional service made such a positive impact on your experience. We truly appreciate your recommendation and look forward to serving you again in the future!

March 22, 2025

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The service department is excellent. The worker treat me with respect . It’s a pleasure doing business with them. More

by Hemmanuel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 23, 2025

Mazda of New Rochelle responded

Hemmanuel, thank you for the kind words! We're so glad to hear our service team has treated you with the respect and care you deserve. It's always a pleasure having you with us, and we truly appreciate your continued trust!

March 20, 2025

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Excellent service . my service advisor was really nice and communicated with me the entire appointment More

by Foster 0719
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Tegan

Mar 21, 2025

Mazda of New Rochelle responded

Hi! We're glad you had an excellent service experience. It's great to hear your service advisor kept you informed throughout your appointment. Thank you for choosing Mazda of New Rochelle!

March 16, 2025

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Brought My CX-30 in for a driver door lock issue. Had to order a part which took a few days, but once part was delivered my car was finished I rather quickly. More

by mlmoses2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We're glad we could get your CX-30 fixed quickly once the part arrived. We appreciate your patience and look forward to assisting you again in the future!

February 18, 2025

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My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period. More

by bbat4ever
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Feb 19, 2025

Mazda of New Rochelle responded

Hi, thank you for sharing your experience! We’re happy to hear that your first oil change went smoothly and that our service representative was helpful and courteous. We appreciate your feedback and look forward to assisting you again at Mazda of New Rochelle!

February 16, 2025

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Some of the best service by any dealership I've been to. Always attentive and prompt with their service. More

by Jason
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

Feb 17, 2025

Mazda of New Rochelle responded

Hi Jason, thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team is dedicated to providing attentive and prompt service, and it's great to know we delivered for you. We look forward to seeing you again soon!

February 10, 2025

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These customer service is good. Has time to walk me through the process and explained everything to my understanding More

by agyemangenock
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Mazda of New Rochelle responded

Hi! Thank you for your feedback. We're glad to hear that our team took the time to walk you through the process and ensure everything was clear. We appreciate your trust in us and look forward to serving you again!

February 04, 2025

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Employee Rating

They are wonderful in this dealership and Chris. The service department took care of me. I will recommend this dealership to a family member. More

by WILLYWILLROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Tavarez

Feb 05, 2025

Mazda of New Rochelle responded

Hi, thank you for your kind words! We're thrilled to hear you had a great experience with Chris and our service department. We truly appreciate your recommendation and look forward to serving your family members in the future!

January 31, 2025

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Employee Rating

Responsive to our needs during the entire process. We had a prior experience over 7 years ago that left us doubtful, but we decided to come back. We were not disappointed this time. More

by MazdaDad3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lily M, Jose Lopez

Feb 04, 2025

Mazda of New Rochelle responded

Hi there, we’re so glad you decided to give us another chance, and we’re thrilled to hear that this experience met your expectations! Your trust means a lot to us, and we appreciate you sharing your feedback. We’ll continue working hard to ensure every visit is a great one! Thank you for coming back!

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