
Dealership Experience
6 yrs, 9 mos
96 Reviews
Write a Review96 Reviews of Phil Roberts
January 24, 2025
I bought as SUV in October 2024 and gave this dealership 5 stars. The salesperson Phil was very nice but of course that was to sell the car. I saw the right-side quarter panel was buckled; he said no probl 5 stars. The salesperson Phil was very nice but of course that was to sell the car. I saw the right-side quarter panel was buckled; he said no problem we will fix that. When I test drove the car Phil rode with me; I eventually found out why. The shield that comes out when you close the sunroof didn't work; I'm assuming he didn't want me to test that out; my fault. Their employee finally fixed the sunroof where it would close but not the cloth visor was dirty and torn. I was told by the general manager that that was not their responsibility; keep in mind I had already bought the car!! After numerous calls to get the quarter panel fixed and sunroof visor fixed, I was given a phone# to their body man who has yet to call me back after months of calling. I was told that this car just came in and they didn't have time to inspect it, that's all they had to say, I would have waited!! My mom was going to replace/buy her Porsche but now she definitely won't. More
Other Employees Tagged: General Manager
March 18, 2024
Highly recommend LUX, they made our experience fast and painless. I love my new explorer. Reach out to T for any of your vehicle needs 🙂 painless. I love my new explorer. Reach out to T for any of your vehicle needs 🙂 More

Other Employees Tagged: Kaivon Davis, Tarnche Hull, Luke Mcdaniel, Jordan Owens, Ryan Russell
March 06, 2024
Tarnche was great and I will definitely be coming back for more business in the future! He made it a super easy process and he was great to work with! Phil and Ryan were also super welcoming and nice! 10 for more business in the future! He made it a super easy process and he was great to work with! Phil and Ryan were also super welcoming and nice! 10 out of 10 for sure! More

Other Employees Tagged: Tarnche Hull, Ryan Russell
February 24, 2024
The guys at this place are awesome, Kaivon really was great with us. Very respectfully and professional. Luke did a great job with us. I love Lux Motors. great with us. Very respectfully and professional. Luke did a great job with us. I love Lux Motors. More

Other Employees Tagged: Kaivon Davis, Tarnche Hull, Luke Mcdaniel, Jordan Owens
February 24, 2024
Professional, Fair, and Honest group of men that are motivated to work hard for tomorrow’s business as well as today’s. motivated to work hard for tomorrow’s business as well as today’s. More

Other Employees Tagged: Kaivon Davis, Tarnche Hull, Luke Mcdaniel, Jordan Owens, Ryan Russell
February 23, 2024
The Lux Motor Team is amazing! Each time I have worked with them, they put in the time an effort to make my experience incredible. The team worked late just to insure my satisfacti Each time I have worked with them, they put in the time an effort to make my experience incredible. The team worked late just to insure my satisfaction, and I couldn’t be happier! Lux is my go to dealer and I highly recommend them to everyone. More
Other Employees Tagged: Kaivon Davis, Tarnche Hull, Luke Mcdaniel, Jordan Owens, Ryan Russell
February 20, 2024
Everyone was super friendly and made the car buying process a breeze! Definitely will be a repeat customer! I would recommend them to anyone looking to purchase their next ride! process a breeze! Definitely will be a repeat customer! I would recommend them to anyone looking to purchase their next ride! More
Other Employees Tagged: Kaivon Davis, Tarnche Hull, Jordan Owens