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Phil Purnell
Phil Purnell at Lee Nissan

Phil Purnell

Finance Manager

Lee Nissan

4170-A Raleigh Rd Pkwy
Wilson, NC 27896

4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Phil Purnell

November 19, 2024

Dealership Rating
Employee Rating

Service was good, but length of time that it took was not good. There was no communication on the extension of time needed; only found out one we called after called after vehicle had been in shop 7 days. More

by sbest478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Henderson, Josh Means, Ashley Kubas, William Sammartino

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Nov 21, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review. We take all feedback seriously and I will get with the Service team to look into this situation and I will get back with you shortly to determine how we can take care of things and do better moving forward.

November 12, 2024

Dealership Rating
Employee Rating

This place is awesome. Clean. Great people would great answers to any question that I had. My next car will definitely come from nissan . More

by WW57CHEVY@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Patrick Henderson, Ashley Kubas, William Sammartino

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Nov 14, 2024

Lee Nissan responded

Thank you so much for the wonderful review and it was a pleasure assisting you with your new vehicle! Thank you for your continued business and thank you again for being the best part of the Lee Nissan family!

October 31, 2024

Dealership Rating
Employee Rating

Excellent dealer and very friendly. Easy to work with without being pressured. Made us a great deal and got the car we wanted. More

by HARRY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Aaron Conover, Ashley Kubas, William Sammartino

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Nov 02, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review and thank you for allowing us the opportunity to earn your business. If there is anything that else that we can do for you at any time, please do not hesitate to reach out and let us know!

October 22, 2024

Dealership Rating
Employee Rating

It's very clean. You have people that known about their cars very polite sellmans More

by ghighkasper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Harris, Josh Means, William Sammartino

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Oct 25, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review. I would love to speak with you about your experience at our dealership. Please feel free to reach out to me directly (252) 246-7833. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan

October 14, 2024

Dealership Rating
Employee Rating

Everyone I encountered provided excellent customer service! Lee Nissan took care of me and my car. More

by Princess Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Patrick Henderson, Aaron Conover, Josh Means, Ashley Kubas, William Sammartino , Eric Solomon

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Oct 17, 2024

Lee Nissan responded

We are so happy to hear that about every person that you encountered! It is our privilege to be of service and we look forward to assisting with any automotive need that you have again in the future.

October 04, 2024

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Employee Rating

Took way too much time and uncertain all requested services were performed. I probably will consider alternative provider. More

by rapsflory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Kubas

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Oct 10, 2024

Lee Nissan responded

Thank you for taking the opportunity to leave a review. We take all feedback seriously and I would like to set a time to speak with you about your service visit to learn a little more about what transpired. I can be made available at your convenience for that conversation. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

August 28, 2024

Dealership Rating
Employee Rating

Great response time. Great turn around time. The car was ready on the day they said it would be. Great communication. More

by Monet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Patrick Henderson, Josh Means, Ashley Kubas

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Oct 10, 2024

Lee Nissan responded

Thank you for the wonderful review! We look forward to seeing you again soon to assist with any automotive need that you may have!

August 23, 2024

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Employee Rating

We have been with Lee Nissan for a while. We love the awesome customer service and the quality of work from the service department. They are always professional and courteous, and attentive t More

by impactplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Patrick Henderson, Aaron Conover, Josh Means, Ashley Kubas

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Oct 12, 2024

Lee Nissan responded

We thank you for your loyalty!! We look forward to continuing to provide the level of service that you've come to expect in working with our dealership!

August 09, 2024

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Employee Rating

Great customer service, best service technicians. The service advisor are professional, knowledgeable and respectful of time. More

by joeandcynthia2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Patrick Henderson, Aaron Conover, Josh Means, Ashley Kubas, William Sammartino

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Oct 12, 2024

Lee Nissan responded

Thank you for the wonderful review!

June 21, 2024

Dealership Rating
Employee Rating

The dealership has been nothing but courteous and very helpful. From the Tim I walked through their doors. I appreciate a pleasant experience from a car dealership. More

by sandrapierce74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Harris, Ashley Kubas

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