Dealership Experience
6 yrs, 2 mos
Industry Experience
30 yrs, 7 mos
264 Reviews
Write a Review264 Reviews of Phil Falzarano
December 16, 2024
Phill was fantastic- he actually met me at the dealership on his day off. Ryan the GM is a true professional and seems to care more about the customers than making money. Both Phill and Ryans focus was alw on his day off. Ryan the GM is a true professional and seems to care more about the customers than making money. Both Phill and Ryans focus was always on the positive experience for the customer to ensure long lasting relationships as well as having these same customers do business with them again in the future. Bought a used Mazda CX9 GT for my daughter. I’ll be going back soon to purchase another vehicle for my younger daughter. After this experience- Naples Mazda is where my future vehicle purchases will be made. More
Other Employees Tagged: John Lazor, Alex Mistry , Howard, Ryan the GM
December 13, 2024
Going a great car for a decent price the sales personal were attentive to our needs were attentive to our needs More
Other Employees Tagged: John Lazor
December 08, 2024
Excellent customer service provided by Phil Falzarano, Roger Hess and Stephen Sokoloff. They very friendly and knolegable,I recommend this dealership to everyone. I recently bought Mazda 3 and my previo Roger Hess and Stephen Sokoloff. They very friendly and knolegable,I recommend this dealership to everyone. I recently bought Mazda 3 and my previous car Mazda 6 at this dealership, also my daughter bought her Mazda CX5 there. We are very satisfied with the service. More
Other Employees Tagged: Roger Hess , Stephen Sokoloff
December 07, 2024
The buying experience at Naples Mazda was everything I needed! Phil was patient with me and really listened to what I wanted. I would work with him again in a heartbeat! I’m very picky and he helped me fi needed! Phil was patient with me and really listened to what I wanted. I would work with him again in a heartbeat! I’m very picky and he helped me find exactly what I wanted without hesitation. Business Manager Steve was fun to work with and Justin, the service manager for the loaner car, was very helpful. The new vehicle I purchased had to be brought in, so they set me up comfortably in a loaner for a few days and got me in my new ride quickly! I felt supported the entire process…all questions answered, all options considered. Car buying is a big decision and at the end of the day, you have to get what you want and what works for you. Phil made me feel like he was with me and for me the whole journey! More
November 18, 2024
Phil at Mazda is truly an expert in his field, delivering exceptional service with professionalism and genuine care. His extensive knowledge and attention to detail make him a standout, ensuring every intera exceptional service with professionalism and genuine care. His extensive knowledge and attention to detail make him a standout, ensuring every interaction is smooth and productive. Phil takes the time to listen to your needs and goes above and beyond to find the perfect solution, making you feel like a valued customer every step of the way. His passion for his work is evident, and his commitment to excellence leaves no doubt that you’re in the best hands. I highly recommend Phil for anyone looking for top-notch expertise and unparalleled customer service! More
November 17, 2024
Phil & John were FANTASTIC. Made my last experience forgettable. LOVE MY NEW 2025 CX-50! Made my last experience forgettable. LOVE MY NEW 2025 CX-50! More
Other Employees Tagged: John Lazor , Mike
November 11, 2024
I really appreciate all the help from Phil, as he was there every step of the way, and had an overall great experience from Mazda as whole. I look forward to continue service with Phil and the team. there every step of the way, and had an overall great experience from Mazda as whole. I look forward to continue service with Phil and the team. More
Other Employees Tagged: Mike
November 09, 2024
Smooth sales with little pressure. Very fair price. Got full value on trade in exceeded CarMax estimate Very fair price. Got full value on trade in exceeded CarMax estimate More
Other Employees Tagged: John Lazor, Roger Hess, Noah Ryan
November 08, 2024
Went to purchase a new Mazda car. I would recommend having car salesmen that are knowledgeable about each model of cars working with individual customers. Phil was awesome! I would recommend having car salesmen that are knowledgeable about each model of cars working with individual customers. Phil was awesome! More