Petrov Degand

Wanted to hereby thank Yousef Mahmoud at Schumacher for an outstanding experience. Just bought a new Denali EV and only have great things to say about the process, the responsiveness, the time spent to get an outstanding experience. Just bought a new Denali EV and only have great things to say about the process, the responsiveness, the time spent to get us up to speed on the car, the help to get us through the admin, in other words the entire experience all the way through the sales process. More

Report | Print

Emmanuel Fernandez is top notch! Very knowledgeable, professional, and a fine asset to your dealership. Very knowledgeable, professional, and a fine asset to your dealership. More

Report | Print

Landon Gaertner was a great salesperson to deal with. None of the typically dog & pony show which I always have to deal with at other dealerships which drives me crazy. Thank you for your help Landon. None of the typically dog & pony show which I always have to deal with at other dealerships which drives me crazy. Thank you for your help Landon. More

Report | Print

I had a few issues but most were very small and were quickly corrected. I felt like I was treated very well and my overall experience was good and acceptable. quickly corrected. I felt like I was treated very well and my overall experience was good and acceptable. More

Report | Print

Thomas Ford is the most knowledgeable, friendly, courteous vehicle salesman I have ever had an experience with. I always and only buyy vehicles fe Tom and if I ever moved I would return to wherever courteous vehicle salesman I have ever had an experience with. I always and only buyy vehicles fe Tom and if I ever moved I would return to wherever he was working and buy whatever line he is selling. More

Report | Print

If you plan to purchase a new vehicle, suggest you ask for Yaris Martinez. What a good guy he was to work with, very professional and accommodating. Best new vehicle buying experience I've had in years. for Yaris Martinez. What a good guy he was to work with, very professional and accommodating. Best new vehicle buying experience I've had in years. More

Report | Print

It was a pleasure working with Yaris Martinez on the purchase of the Buick Encore GX. He was very informative during the initial vehicle inspection and test drive and subsequent negotiation regarding t purchase of the Buick Encore GX. He was very informative during the initial vehicle inspection and test drive and subsequent negotiation regarding the final vehicle cost. He was helpful in setting up the cell phones with the Encore and going over the various features on the car. Thanks for a very nice job. Ed Roesch More

Report | Print

Excellent customer service. Large selection of cars to choose from. Friendly, knowledgeable and thorough personnel. I will always choose and recommend this dealership locatio Large selection of cars to choose from. Friendly, knowledgeable and thorough personnel. I will always choose and recommend this dealership location. More

Report | Print

Working with Ralph Fields made a normally painstaking process, as smooth, and easy, as possible. I appreciated the friendliness, and professionalism of everyone involved. I would definitely recommend Sch process, as smooth, and easy, as possible. I appreciated the friendliness, and professionalism of everyone involved. I would definitely recommend Schumacher GMC to anyone looking for a new vehicle. More

Report | Print

UPDATE 10/4/23: I'VE BEEN A CUSTOMER FOR A WHILE NOW, I'VE ALWAYS TAKEN MY CAR TO GMC THINKING ITS THE RIGHT AND BEST THING TO DO. I RECENTLY TOOK MY CAR THERE AND LEFT IT FOR 8 DAYS, FOR SOMETHING TO B I'VE ALWAYS TAKEN MY CAR TO GMC THINKING ITS THE RIGHT AND BEST THING TO DO. I RECENTLY TOOK MY CAR THERE AND LEFT IT FOR 8 DAYS, FOR SOMETHING TO BE FIXED (WHICH WAS PREVIOUSLY ADDRESSED THERE AS WELL) AFTER PICKING IT UP, I NOTICED MY CAR SOUNDED FUNNY AND IT WAS JUST WEIRD. IM A NURSE IN HEALTHCARE SO OBVIOUSLY I DONT KNOW ANYTHING ABOUT CARS, I TRUST THE JUDGEMENT OF THE MECHANIC AND SERVICE ADVISORS. AFTER MY WARRANTY WAS CONTACTED AND I WAS TOLD WHAT MY PORTION WAS, FOR A MESSED UP WATER PUMP AND RADIATOR, I DECIDED TO BRING MY CAR TO ANOTHER SHOP, WHERE A FRIEND OFFERED TO DIAGNOSE IT FOR ME. TO MY SURPRISE, ABSOLUTELY NOTHING WAS WRONG WITH MY WATER PUMP OR RADIATOR. I WAS PROVIDED IMAGES OF THE SMALL CLAMP THAT "MAGICALLY" HAD FALLED OFF THE HOSE FROM THE WATER PUMP, AND AFTER ALL THE PRESSURE, SNAPPED OFF.. MAKING MY WATER PUMP TO MESS UP AND THE RADIATOR TO ALSO MALFUNCTION. THIS IS BEYOND UNACCEPTABLE. HOW MANY OF US DONT KNOW ANYTHING ABOUT CARS AND GET TAKEN ADVANTAGE OF ON A REGULAR BASIS. I UNDERSTAND PEOPLE HAVE TO MAKE A LIVING, BUT OUT OF OTHERS EXPENSE, IS JUST MORALLY WRONG. I WILL NEVER TAKE MY CAR THERE AGAIN, I ALSO HAVE PLACED A FORMAL COMPLAINT WITH GMC COORPORATE AND SCHUMACHER GMC. I WILL MAKE SURE THIS IS SO PUBLIC, THAT THEY WILL CONSIDER TAKING ADVANTAGE NEXT TIME. OLD REVIEW: I’ve been to the okeechobee location before and I will never return. Going to GMC on Northlake and ending up with Al Zimmerman was the best thing that could’ve happened to me. He is my favorite and I will never ever go anywhere else. His customer service skills are excellent and always figures out how to resolve my self-caused issues. I cannot stress enough how great he is, I mean I was even asked if we were family because how highly I think of him! I know I am a pain in the xxx customer but not once, has he ever shown any frustration towards me or my craziness. He is one hard working individual for sure !!! GMC is lucky to have him! More

Report | Print