Peter Simmons

A shaky start to the experience but everyone went out of their way to make it right. their way to make it right. More

Report | Print

The staff was very pleasant and the process was made easy. Quick turnaround from negotiations to signing. easy. Quick turnaround from negotiations to signing. More

Report | Print

I had a very good experience with Peter Simmons at Kelly. He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me un He was helpful, informed and not too pushy. My car came a month earlier than expected which was great! Peter took all the time I needed to help me understand all the ins and outs of an EV which I have not had before. He was great. The only downside was after we had almost closed the deal with the business manager, I was presented with the extended warranty, almost 3k in addition. I would have been happier had this been presented up front with a discussion on pros and cons. Turns out this is a typical practice and in my opinion, not a good one. Otherwise, a very positive experience. More

Report | Print

Peter & Barry were great! They went above & beyond for me, great experience buying my jetta. Glad i went back to Kelly VW They went above & beyond for me, great experience buying my jetta. Glad i went back to Kelly VW More

Report | Print

Peter was great! Got the right car I wanted and everything went smooth! Highly recommend him and Kelly Volkswagen as a whole! Got the right car I wanted and everything went smooth! Highly recommend him and Kelly Volkswagen as a whole! More

Report | Print

I purchased a 2020 Toyota Camry last week and the sales process went very well, until I picked up the vehicle. I identified that the rear brakes needed to be looked at. When I arrived to pick up the veh process went very well, until I picked up the vehicle. I identified that the rear brakes needed to be looked at. When I arrived to pick up the vehicle the sales person acknowledged the brakes needed to be replaced and the service department was replacing them and would be done soon. An hour later, the sales person said he felt awful but the brakes hadn't been delivered yet but we could schedule a time for me to come back. At this point the inspection sticker needed to be done. Thirty minutes later I was informed that the inspection system was down state wide. No problem, I said I would schedule an appointment and get the brakes and sticker done. On Monday, I set up an appointment for today. When I arrived today the service manager questioned why I was bringing a Toyota to the Volkswagen dealership. I gave him the back story. He spoke with the sales person and I was told the car would be worked on. I waited for 2 hours before asking the status of my vehicle. The service manager said my vehicle was still being worked on and he notified my sales person. The sales manager informed me that the work on the vehicle had not started yet. At this point I let the sales team know I was done being jerked around and asked for the inspection sticker fee and I would deal with it on my own. I found the sales team to be responsive but the service team didn't want anything to do with dealing with a vehicle that wasn't a Volkswagen. I would be very aware when purchasing any vehicle that isn't a Volkswagen since the service department doesn't care about that type of customer. More

Report | Print

Nice staff very friendly and helpful would recommend to everyone looking for a new car everyone looking for a new car More

Report | Print

This is our 3rd car purchase from this dealer. Its the 2nd car from Jorge in under a year. Awesome customer service from the moment you arrive until you leave. Its the 2nd car from Jorge in under a year. Awesome customer service from the moment you arrive until you leave. More

Report | Print

This is my second time getting a car at Kelly’s and I can say they are the absolute best! My first time Peter helped me and he was great. I didn’t have the best credit and even still he did his very best to say they are the absolute best! My first time Peter helped me and he was great. I didn’t have the best credit and even still he did his very best to help me. This time around I worked with Jorge who was also amazing! He communicated with me every step of the way and did everything he could to meet me in the middle! He went above and beyond and helped me set up Bluetooth and went over a few basics inside the car! Truly grateful for his five star service! I am very satisfied and will be back for more within the years! Thank you for giving me a chance and allowing me to build my credit more and more. More

Report | Print

Such a great experience with Peter Simmons. We felt very comfortable with him and when the purchase was final Peter felt like an old friend. We felt very comfortable with him and when the purchase was final Peter felt like an old friend. More

Report | Print