Service team and repair shop is outstanding.
They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates.
They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates.
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by Rhsboston
Service Price Transparency
Mar 03, 2025 -
BMW of Shrewsbury responded
We're delighted to hear that you appreciate the video inspections and text updates from our service team at BMW of Shrewsbury. Thank you for recognizing their outstanding work!
My past few experiences working with McGovern for NMW
repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on
repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on a plan that accommodated the moment. Fast service too. Appreciate Diana at the front desk. Always welcoming and nice to see a familiar face each time. Promotes stability.
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by K Green
Service Price Transparency
Feb 27, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your positive experience with us at BMW of Shrewsbury! We're delighted to hear that Peter and Diana provided excellent service and made each visit welcoming. We appreciate your support and look forward to assisting you in the future!
Very courteous, very effective and very competent.
Nice knowledgeable people and well organized and clean facility
Nice knowledgeable people and well organized and clean facility
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by Rbrooks108
Service Price Transparency
Feb 26, 2025 -
BMW of Shrewsbury responded
Thank you for the kind words! We're delighted to hear that our team at BMW of Shrewsbury provided a courteous and effective experience. We appreciate your feedback on our facility as well!
Matt Roy is always so professional in explaining what my
car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯
car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯
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by My BMW
Service Price Transparency
Feb 12, 2025 -
BMW of Shrewsbury responded
It's fantastic to hear that Matt has consistently provided professional and clear service explanations at BMW of Shrewsbury. We truly value your trust over the years, and we're grateful for your continued support!
Gene & Peter are great!
Straight shooters. No xx. Easy to do business with. They hear you, listen then take it up a notch, above and beyond your expectations. Real custom
Straight shooters. No xx. Easy to do business with. They hear you, listen then take it up a notch, above and beyond your expectations. Real customer of service and sales @ BMW Shrewsbury. In Good hands can’t go wrong.
- Eddie K
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by EddieKc7
Other Employees Tagged:
Gene Kalp
Feb 10, 2025 -
BMW of Shrewsbury responded
Eddie, we're delighted to hear that Gene and Peter exceeded your expectations at BMW of Shrewsbury. Thank you for sharing your experience with us!
I received excellent service for my BMW X1.
My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also
My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also assisted me in obtaining a test drive either a very pleasant & knowledgeable salesman Peter. All went well.
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by Paula Fox
Service Price Transparency
Feb 06, 2025 -
BMW of Shrewsbury responded
Paula, we're delighted to hear that Peter and the team at BMW of Shrewsbury provided you with excellent service. Thank you for sharing your experience, and we hope you're enjoying your test drive!
Excellent service.
Very professional and caring. Very knowledgable regarding BMW vehicles. Best auto service center for my car.
Very professional and caring. Very knowledgable regarding BMW vehicles. Best auto service center for my car.
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by Edwardez
Service Price Transparency
Feb 04, 2025 -
BMW of Shrewsbury responded
Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Shrewsbury provided excellent service and expertise. We look forward to serving your vehicle needs in the future!
Feb 04, 2025 -
Edwardez responded
Thank you for your excellent service.
Only issue is it took about an hour and a half longer
than was told it would take
than was told it would take
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by Mustangrd65
Service Price Transparency
Jan 31, 2025 -
BMW of Shrewsbury responded
Thank you for sharing your support of BMW of Shrewsbury!
Best service,best customer service ,got the best cars
,waiting room is amazing.
Thank you
,waiting room is amazing.
Thank you
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by lalamaria02
Service Price Transparency
Jan 27, 2025 -
BMW of Shrewsbury responded
Maria, thanks for the awesome review of BMW of Shrewsbury!
Prompt on arrival, very professional and kept you
informed as service was being performed along with text messages on the status of the service being performed.
informed as service was being performed along with text messages on the status of the service being performed.
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by lisavalliere1027
Service Price Transparency
Jan 13, 2025 -
BMW of Shrewsbury responded
We're delighted to hear that our team at BMW of Shrewsbury provided you with timely and professional service updates. Thank you for sharing your experience, and we look forward to serving you again!