Peter Herman

Arnita was very friendly and professional, she took her time to guide me about the functions of my car. She was extra patient. I had a great experience. Thank you. time to guide me about the functions of my car. She was extra patient. I had a great experience. Thank you. More

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I needed help with a tire and Peter Herman made sure I received service and information in a timely matter. Would recommend received service and information in a timely matter. Would recommend More

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Prompt service! Nate the technician promptly solved the issue for me and I’m very satisfied! Nate the technician promptly solved the issue for me and I’m very satisfied! More

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Superior service, great customer service, exemplary, professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! More

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Customer service is number 1. Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! More

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Pete is fantastic! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! More

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My service guy Pete Herman is always very helpful and patient. I highly recommend him. patient. I highly recommend him. More

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Thank you again Alex for outstanding work. Thank your co-workers for all their help. Thank your co-workers for all their help. More

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It was a pleasure to be serviced at Mercedes-Benz Annapolis. Peter was my contact person and he took care of everything, including my loaner. Great working with you Peter! Tommie Barnes, Sr. Annapolis. Peter was my contact person and he took care of everything, including my loaner. Great working with you Peter! Tommie Barnes, Sr. More

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Alex Clothier is always on step ahead of me. He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't co He makes sure I have a loaner and my appointments are scheduled in advance. He always makes sure my vehicle is done quickly and correctly. I can't convey in words how much this means to me. Thank you, Alex and the decision makers, at Mercedes-Benz of Annapolis for great customer service. I know good customer service comes from the top down. More

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