Pete Heutel

I am writing this review about the team at Sunset Ford on Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my Gravois. Jenn, Mike, Justin(s), Memphis, and Pete have gone above and beyond taking care of me and my ‘21 Ford Bronco. Most notably they worked on my behalf contacting Ford Corporate about an issue I was having with my hardtop. Jenn, Mike and the rest of the service team worked with Justin and the sales team and they were ultimately able to get me sorted out with a brand new hardtop! What really stood out to me while working with Sunset on this issue was how I felt like they were invested in solving the issue just as much as I was. I did not feel alone anymore, after having dealt with Ford Support for months to no avail. I was kept well informed through the whole process by all members of the teams, and there were never any surprises. If you’re looking for reliable, attentive, and friendly service, I highly recommend Sunset Ford on Gravois. They’ve earned my trust, and I’ll definitely be returning for future maintenance needs. Thank you to the entire team for making this such a positive experience! -George M More

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I have bought several vehicles from Sunset over the last few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend. few years and I keep coming back for the excellent customer service. Great vehicle and a very efficient transaction. Strongly recommend. More

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I have bought several cars from Tony and Sunset over the last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin last several years. I keep coming back due to excellent service and speedy transactions. They are great to work with. Thanks to Tony, Larry, Justin and team! More

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Mike is a stand up honest and great knowledgeable person, you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo! you will do well asking for Mike G. Jeff Farrah the sales manger is excellent and provided substantial detail. Thank you and Bravo! More

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My wife and I had a great experience at Sunset Ford, while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions ans while searching for our new vehicle. Keith helped us throughout the process and was incredibly helpful in making sure we had all of our questions answered, and made sure we found our perfect vehicle! Everyone there was super helpful, knowledgeable, and caring when it came to assisting us in picking out our new truck. Highly recommended Sunset Ford for any of your vehicle needs! More

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Sunset Ford is always my go to, but they really helped me with my new 2023 Lightning! Smooth process. They knew all the ins and outs with the new tech. Great experience! with my new 2023 Lightning! Smooth process. They knew all the ins and outs with the new tech. Great experience! More

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I have bought several vehicles from Sunset over the last couple of years. I have also referred a bunch of customers because of the outstanding service and sales experience that I’ve experienced. Tony and La couple of years. I have also referred a bunch of customers because of the outstanding service and sales experience that I’ve experienced. Tony and Larry have both been excellent to deal with and I can’t rate them highly enough. Strongly recommend. More

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Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates. Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates. More

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The dealership, my salesperson (Dan) and everyone I met were all very helpful, very respectful and professional. Although they definitely wanted to sell me a vehicle, I never felt pressure. It was a good were all very helpful, very respectful and professional. Although they definitely wanted to sell me a vehicle, I never felt pressure. It was a good experience. More

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Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the set had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%. More

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