Pete Capriotti

Pro: repairs were done in a timely manner, I got a phone call when the ordered part arrived and later when the repairs were completed. Con: I had to argue a little to get the loaner vehicle (it was prom call when the ordered part arrived and later when the repairs were completed. Con: I had to argue a little to get the loaner vehicle (it was promised to me by the sales person and the repairs dispatcher, but when I arrived to drop off my car and pick up the loaner, I had to convince the guy at the front desk, since he got no word from anyone about the loaner). Overall: if you have patience, it will be okay, but this shop is as dysfunctional as any other. :) More

by kirilka Verified Customer Verified Customer

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good experienceI wish all dealers where efficient with peoples time money and patients. Again great experience peoples time money and patients. Again great experience More

by terrencepdicks Verified Customer Verified Customer

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Open and honest straight forward process. No typical games switching people or playing with numbers. No typical games switching people or playing with numbers. More

by JB Verified Customer Verified Customer

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Tiptop service and attentiveness. When problems arose, they addressed them courteously and quickly. Smooth and businesslike. When problems arose, they addressed them courteously and quickly. Smooth and businesslike. More

by jtimpane652 Verified Customer Verified Customer

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Very easy to deal with. Efficient and professional staff from Sales to Financing. Clean facility with a good location. Efficient and professional staff from Sales to Financing. Clean facility with a good location. More

by stardog54 Verified Customer Verified Customer

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Excellent service. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. More

by Phil Verified Customer Verified Customer

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Pete went over and beyond with his service. He is extraordinary! I would recommend Volkswagen in Hamilton to anyone! He is extraordinary! I would recommend Volkswagen in Hamilton to anyone! More

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Great customer service and patience from all involved with the process. Thank you all thanks with the process. Thank you all thanks More

by JAYDZ415 Verified Customer Verified Customer

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Thorough and quick to respond to problems and setting up appointments, Ginny in Customer Service especially helpful. appointments, Ginny in Customer Service especially helpful. More

by VINNPALK Verified Customer Verified Customer

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Pete Capriotti was a great sales rep. The leasing process was easy and fast. I highly recommend Pete! The leasing process was easy and fast. I highly recommend Pete! More

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