Peppi Bonocore | Page 14

The Third Time is a Charm This is the 3rd Audi we purchased from Audi of Charlotte. When working in with our salesman Walter Shelton it is always a good experience. Service, t This is the 3rd Audi we purchased from Audi of Charlotte. When working in with our salesman Walter Shelton it is always a good experience. Service, time, patience and product knowledge. Had our mind set on a Premium Plus and ended up purchasing a Presige just because he took the time to show me the special features that I just had to have. Sandra E. More

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Great team, wonderful experience Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and exp Walter was great to deal with - he was super knowledgeable about Audis and had a welcoming, friendly attitude. Peppi was quick and efficient, and explained every question in detail about the financing. Kyle was a wiz with helping me set up the car electronics. Thanks guys for a wonderful car buying experience! More

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Great buying experience Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in ship Communication is the key in all facets of life. My experience with Tobias Hengge is a perfect example. He helped find my car which was still in shipment and provided periodic updates leading up to its arrival. Tobias always followed up with me when he promised. It's not as much about the message but rather the effort. It is very appreciated and made this experience the best. More

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Excellent Service from Max I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exa I needed a new vehicle and decided on an Audi, after consulting with my wife. Max worked with us and went the extra mile a few times (finding the exact car that I wanted, prompt follow-up, special tasks for customer satisfaction AFTER the sale of the vehicle, etc.). What I appreciated most was his honesty. Throughout the process, he was always straightforward and did not exhibit the usual sales persona that I expected. As an educated buyer, there is not much that I hate more. I will walk away quick! Max was patient and customer focused. He allowed me the time I needed to make a comfortable decision. From a satisfied S5 Sportback owner. More

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An example of what buying a car should be like Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely Our experience buying a car at Audi of Charlotte was an example of just what buying a car should be. Rich, the Senior Brand Specialist, was extremely helpful and knowledgeable and quickly directed us to the car that seems to have been made just for us. He gave us all the time we needed to learn the car and really experience what it could do. My huge smile at the end of my test drive said it all. From that point, the whole Audi team worked quickly and professionally to make the rest come together pleasantly and conveniently. More

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Audi of Charlotte Goes Above and Beyond This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perh This week I picked up an Audi TTS from Audi of Charlotte. I am an automotive enthusiast with an eye for detail when it comes to cars, and this is perhaps my 15th Audi—most all of which have been from Audi of Charlotte. My experience this time, as it has been in the past, was phenomenal from start to finish with the fine people there—in particular with Walter Shelton in sales, Joe DeMatteo in management, Peppi Bonocore in finance, and Kyle Andes in delivery. Each one of them went above and beyond to make me happy, and to make the experience—and my car—truly memorable and exceptional. On the occasions in the past where I've worked with or reached out to other Audi dealers in the region, none have compared in terms of friendliness, integrity, care and overall satisfaction. I wholeheartedly recommend the dealership, and the team there. Put simply: If I'm getting an Audi, I'm getting it from Audi of Charlotte. More

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Max gives his Max I had never before purchased an Audi. My family was firmly in the Lexus camp with all five aboard. However, my daughter talked up the Q7 (that was o I had never before purchased an Audi. My family was firmly in the Lexus camp with all five aboard. However, my daughter talked up the Q7 (that was out of her budget) and when looking for a large new SUV went tot Audi Charlotte to see the car. In addition a close friend shopped all the cars and recommended the Q7. The car drove well and had more features than I could ever use, but had the perquisite safely features that I did not have on my older car. Things like lane assist are for everyone, not just older drivers like myself. Max was helpful without being pushy, and many times said he would rather have a pleased customer than pressured sale. We got the car and Max treated us with respect. In fact, my daughter liked it so much that we traded her for her older Lexus. You cannot go wrong with Max. He gives maximum energy and thought into the customer needs. And he promised to be the point man for any service requests. More

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Great! The visit did not start offf well with a new employee . Rich was able to help me and retain my business from other dealerships as well. He is very kno The visit did not start offf well with a new employee . Rich was able to help me and retain my business from other dealerships as well. He is very knowledgeable. That is helpful More

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Enjoyable experience with patient, highly attentive advisor I enjoyed a very positive, no pressure car-buying experience with Tobias Hengge. From the beginning, Tobias was courteous, informative, and attentive. I enjoyed a very positive, no pressure car-buying experience with Tobias Hengge. From the beginning, Tobias was courteous, informative, and attentive. He patiently worked with me to identify the right color/tech specifications that I was most interested in and kept me informed during the weeklong search process. He was very responsive to my questions/needs. Overall, Tobias seemed genuinely interested in making sure I was comfortable with the process and pleased with the Q3 that I ultimately purchased. I also appreciated the thorough technology review from Kyle, who showed me all the tech details inside the car before I left the dealer. More

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Great day at Audi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect conditi My buying experience with Audi of Charlotte was FANTASTIC! Walter Shelton did a fantastic job making sure that my Q7 was delivered in perfect condition to me. He went above and beyond to make sure that my experience was second to none! More

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