Pedro Hernandez
Pedro Hernandez at Huston Cadillac GMC
Refer Me

Pedro Hernandez

Sales & Leasing Consultant

Huston Cadillac GMC

19510 US-27
Lake Wales, FL 33853

Contact Me
4.9
130 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

130 Reviews

Write a Review

130 Reviews of Pedro Hernandez

December 21, 2024

Dealership Rating
Employee Rating

Pedro was great the finance department i had money due me from a trade in ihad to wait 2 weeks to get my money they got my car same day of trade something wrong with that!! So I would not buy again under tho More

by argoff19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Schirmer

Dec 22, 2024

Huston Cadillac GMC responded

Thank you for bringing this to our attention. Your feedback helps us to improve. We strive to do our best to deliver a positive experience with all of our customers, Clearly we fell short of expectations. This has been given to management for review and we'll strive to do better going forward.

December 19, 2024

Dealership Rating
Employee Rating

One of the easiest and most professional vehicle purchases I’ve ever made. The staff were kind and willing to negotiate in good faith. Even tax and dealer fees felt lower than most. More

by misirlou87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Huston Cadillac GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Huston GMC Team

November 13, 2024

Dealership Rating
Employee Rating

Very nice people that work at Houston Motors. Super helpful and easy to talk to. More

by RUNER9793
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Lily Barnes , Finance guy.

Nov 15, 2024

Huston Cadillac GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Huston Cadillac GMC Team

November 03, 2024

Dealership Rating
Employee Rating

Pedro was great to deal with! Answered all questions and concerns. Very happy with my truck purchase. I am very certain that the next vehicle I decide to buy will be with the Hust More

by VLIGGIO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

Nov 05, 2024

Huston Cadillac GMC responded

We appreciate the kind words about Pedro and our team. We look forward to seeing you again in the future, be it for service or sales! -The Huston GMC Team

November 01, 2024

Dealership Rating
Employee Rating

Extremely friendly and welcoming. Knowledgable of their product Competitive pricing and a large selection to choose from Overall, very satisfied More

by BRYAN.ELAM58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Huston Cadillac GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! -The Huston GMC Team

October 26, 2024

Dealership Rating
Employee Rating

They have always been honest with me and taken care of my vehicles through the yesrs More

by Theresa.mccollough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Huston Cadillac GMC responded

Thank you for your wonderful review! We're thrilled to hear that you have consistently felt taken care of at Huston GMC. Our commitment to honesty and quality care is our top priority, and we appreciate your trust in us over the years. We look forward to continuing to serve you and your vehicles in the future! -The Huston GMC Team

October 24, 2024

Dealership Rating
Employee Rating

Pedro & Sean were the best to work with. Friendly, honest service always wins. Pedro listened and worked hard to get me the best deal. More

by Tinatinfla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan

Oct 26, 2024

Huston Cadillac GMC responded

Thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! The Huston Cadillac GMC Team

October 20, 2024

Dealership Rating
Employee Rating

Sold me a different car than the one I wanted under the pretense that the vehicle had a callback yet the vehicle remained listed in their website. Then the vehicle i was allegedly buying was different tha More

by jb29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sean Monahan

Oct 21, 2024

Huston Cadillac GMC responded

We're quite surprised to see this review. Prior to your purchase you were provided with a copy of the window sticker of the vehicle you ultimately chose to purchase. We delivered it to you and you did not want to take delivery because it didn't have power running boards, The truck you originally selected did not have power running boards either. Customer satisfaction is our top priority at Huston. We installed the power running boards at no cost to you. We have reached out to you by telephone. Please get in contact with us to discuss this.

October 18, 2024

Dealership Rating
Employee Rating

This is our second purchase from this dealership Both times the experience was the best we have had of any dealership we have ever visited. The entire team is friendly, knowledgeable and helpful. We deal More

by Senecadream
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Monahan, Jim Maggard, Clay Vogel , Elizabeth

Oct 21, 2024

Huston Cadillac GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Huston GMC Team

October 04, 2024

Dealership Rating
Employee Rating

Pedro helped me recieve the car I found from another dealership very easily. This happened after unsuccessfully dealing with original dealership, who were very unprofessional. Pedro and the rest of the More

by BOB.SWINK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2024

Huston Cadillac GMC responded

Bob, thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing us to show you the Huston Cadillac GMC difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! -The Huston Cadillac GMC Team

1
...

Dealership Inventory (246 Vehicles)

new 2024 Cadillac XT6 car, priced at $56,765
2024 Cadillac XT6
new
Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 GMC Sierra EV car, priced at $93,585
2025 GMC Sierra EV
new
Onyx Black exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT6 car, priced at $46,815
2025 Cadillac XT6
new
Crystal White Tri-Coat exterior
Automatic
Front-wheel Drive
new 2024 GMC Terrain car, priced at $30,950
2024 GMC Terrain
new
Summit White exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT4 car, priced at $42,815
2025 Cadillac XT4
new
Latte exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT5 car, priced at $54,390
2025 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive