Payton Dotson

Payton Dotson, Sales Experience Manager at Grapevine Mercedes Benz is 1000% the man to see. I stopped by several months ago, not really serious about trading as I already had a relatively new SUV (anoth Mercedes Benz is 1000% the man to see. I stopped by several months ago, not really serious about trading as I already had a relatively new SUV (another brand). Honestly I was not 100% happy with what I was driving and interested in the GLC, just to see how it felt compared to the one I had. I was upfront with Payton that I wasn’t going to buy another vehicle. He didn’t care, he just wanted me to experience the Benz. I loved it, and got a little new car fever. I soon realized I probably needed the next size up, the GLE350. Tried it… way better fit for me. Long story short, it’s been almost 3 months since that first time I stopped by to get a feel for the GLC. I now have my new GLE350!! I love the product knowledge Payton has and how he seemed to quickly get a feel for what was important to me, and what was not. I think mostly I love Payton’s patience with me, as Lord knows I was all over the place during this time… often changing what I liked. He has always been a quick text away if I needed to ask something. I can’t say enough about him. Please ask for him if you’re in the market to buy, or you just want to get more familiar with Mercedes Benz Thanks Payton!! YOU ROCK !! More

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Payton was truly great to work with. He made it easy.and this one of the more pleasurable experiences I’ve had buying a car. He was eager, stayed in constant communication with us and wa He made it easy.and this one of the more pleasurable experiences I’ve had buying a car. He was eager, stayed in constant communication with us and was very accommodating. I will use him again. More

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He was honest and friendly. He came out to see us when it was raining to help assist us with questions He came out to see us when it was raining to help assist us with questions More

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Great overall experience. Called in and got price with TTL on vehicle, got there and they didn’t try adding on any “mandatory options.” Price was what they told me, I made an Called in and got price with TTL on vehicle, got there and they didn’t try adding on any “mandatory options.” Price was what they told me, I made an offer and they accepted. Simple More

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We recently bought a car from MB Grapevine. We looked at several MB dealerships in the area, but MB Grapevine had the best inventory ,options , and, most importantly, excellent customer service We looked at several MB dealerships in the area, but MB Grapevine had the best inventory ,options , and, most importantly, excellent customer service. Our salesperson was Payton Dotson. He is a professional who is also attentive, polite, and patient. He will ensure you get what you would like, even delivering your car and answering any questions you may have after the deal is complete. We were feeling overwhelmed at first when looking for the right car in the area, until we came to this dealership and met Payton, who made the experience enjoyable and exciting. We highly suggest Mercedes Benz Grapevine for your car shopping experience . More

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Payton was amazing and made buying my Mercedes a simple experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes. experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes. More

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I’ve bought dozens of cars from this dealership since its inception. This dealership group is the epic standard of what how all dealerships should conduct business. A great solution of only top quality inception. This dealership group is the epic standard of what how all dealerships should conduct business. A great solution of only top quality used and new cars. The service department has highly trained and efficient mechanics. Call Payton Dotson for a great sales experience for a new or used car. More

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If you go to this dealer, make sure to use Payton Dotson as your SEM. He knows what he’s doing & makes the car buying process as sensational as it could possibly be. Amazing experience! He also will do ever as your SEM. He knows what he’s doing & makes the car buying process as sensational as it could possibly be. Amazing experience! He also will do everything he can to get you the best deal. 11/10! ⭐️⭐️⭐️⭐️ More

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Everybody is nice! !! Payton was very professional and patient, I recommended I definitely going to purchase my next car with them!! !! Payton was very professional and patient, I recommended I definitely going to purchase my next car with them!! More

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Great customer service and good Prices plus trustworthy people I recommend to anyone to visit this Dealership people I recommend to anyone to visit this Dealership More

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