Payton Dotson
Payton Dotson at Mercedes-Benz of Grapevine
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Payton Dotson

Sales Experience Associate

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Payton Dotson

December 28, 2024

Dealership Rating
Employee Rating

He was honest and friendly. He came out to see us when it was raining to help assist us with questions More

by April
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We're always here to help, rain or shine!

December 28, 2024

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Employee Rating

Payton was truly great to work with. He made it easy.and this one of the more pleasurable experiences I’ve had buying a car. He was eager, stayed in constant communication with us and wa More

by Jason H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 02, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're thrilled to hear Payton made your car-buying experience enjoyable and seamless. We look forward to working with you again in the future!

December 23, 2023

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Great overall experience. Called in and got price with TTL on vehicle, got there and they didn’t try adding on any “mandatory options.” Price was what they told me, I made an More

by adrian.martinez1026
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

September 21, 2023

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We recently bought a car from MB Grapevine. We looked at several MB dealerships in the area, but MB Grapevine had the best inventory ,options , and, most importantly, excellent customer service More

by Murdock
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Purchase Time
Finance Experience
Recommend Dealer
Yes

May 14, 2023

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Payton was amazing and made buying my Mercedes a simple experience. I'm actually looking forward to the next purchase with him and the Grapevine team when the time comes. More

by silvrski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 15, 2023

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I’ve bought dozens of cars from this dealership since its inception. This dealership group is the epic standard of what how all dealerships should conduct business. A great solution of only top quality More

by CorvetteTx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 28, 2022

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If you go to this dealer, make sure to use Payton Dotson as your SEM. He knows what he’s doing & makes the car buying process as sensational as it could possibly be. Amazing experience! He also will do ever More

by eleana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 02, 2022

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Everybody is nice! !! Payton was very professional and patient, I recommended I definitely going to purchase my next car with them!! More

by Roberto-muneco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 11, 2021

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Great customer service and good Prices plus trustworthy people I recommend to anyone to visit this Dealership More

by 35 minutes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford, Zach Gilbert

Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your recommendation about our Mercedes-Benz of Grapevine dealership and hope to work with you in the future. Payton is known for his amazing customer service and we are sure he delivered an elevated experience for you as well!

November 04, 2021

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The dealership’s inventory is absolutely outstanding considering the current state of car shortage globally. I was very pleased to finally find of my dream cars in their inventory. Excellent dealership! More

by Kardalemorales
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shola Bolomope, Dextral Harris, Davius Blackshire, Casey Nolan , David Canales, Henry Flores, Bria Harrison, Kelsey Hatfield, Fred Jones

Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! Our team goes above and beyond to find the best cars in the market, even with the current state of car shortages. We are happy to hear that Davius was able to elevate your experience and build trust with us as well. Congrats on your new Mercedes-Benz!

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