Payden Sewell

All personnel at Serra Volkswagen were caring, knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. knowledgeable professionals. I would highly recommend Serra Volkswagen for car care and service. More

by ennis_t Verified Customer Verified Customer

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I’m always treated well! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! I’m a regular and the manager knows me and I like when a business knows me. It makes the experience more welcoming! More

by ALL Verified Customer Verified Customer

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Terrible management, GM Curtis LLoyd and service dept, waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time waited over 4 days for my new vehicle to find out it had been sent to Chevy GMC to be fixed for a transmission issue which was not disclosed at time of purchase. Curtis Lloyd never returned my calls or requests to be called back. He sends Zac WIlis to answer all questions. Only good thing about them is they provided rental for the days I was without a vehicle. They also took pictures of my trade in vehicle with my deceased son's name on the back, and posted them online, and when I asked to take them down and take the decals off, it took over 1 business day for that to happen. Take your money elsewhere, I backed out of the deal and took my trade in vehicle back. I went to Courtesy GMC in Trussville and got my NEW acadia the same day. More

by hrbolton Verified Customer Verified Customer

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I'm always taken care of when I come to the nissian dealership! Love them always!! dealership! Love them always!! More

by paris.powell10197 Verified Customer Verified Customer

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Don’t take your car to these people! !! They are terrible! They’ll mess your car up and blame it on you! They’re very unapologetic! Took my car in for an oil change, had absolutely no iss !! They are terrible! They’ll mess your car up and blame it on you! They’re very unapologetic! Took my car in for an oil change, had absolutely no issue before! Ran out of oil and the car shut itself down. Instead of admitting they didn’t replace the cap they said that it was some other issue! They changed the oil that wasn’t leaking and then magically after they changed it, I had an issue with the oil that they didn’t see when they changed it!! The issue they caused cost me $2200! And then they told me my car was ready, I get there and my check engine light is on! Hate them! Definitely won’t be back and you shouldn’t go either!! My lawyer will take care of them! More

by star_buckhannon Verified Customer Verified Customer

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I’m very happy with this service and attention thanks for your service I’m very happy about this car good job on my car love your service I’m very happy about this car good job on my car love More

by javieraguirre919 Verified Customer Verified Customer

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The surroundings were well kept, conducive to a shorter time there than I can remember. time there than I can remember. More

by kimosabespop Verified Customer Verified Customer

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Very friendly people and a wonderful place to buy a new car and the finance company was excellent car and the finance company was excellent More

by andreawoods5250 Verified Customer Verified Customer

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The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. More

by alice.nance Verified Customer Verified Customer

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Great friendly and professional prompt service and they explained everything that was done to mycar explained everything that was done to mycar More

by haleedja Verified Customer Verified Customer

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