Dealership Experience
8 yrs, 3 mos
Languages Spoken
English
Spanish
36 Reviews
Write a Review36 Reviews of Paula Pimentel
February 08, 2024
I could not be happier with the results! I had an amazing car buying experience..thank you to the team at Honda of Tenafly, you were so genuinely helpful, knowledgeable and very accommodatin I had an amazing car buying experience..thank you to the team at Honda of Tenafly, you were so genuinely helpful, knowledgeable and very accommodating. Paula P went above and beyond with sales and the customer service is truly the best! I am forever grateful and appreciative!! Thanks sgain for this amazing journey.... More
June 19, 2023
I bought a 2022 Honda CRV in june 2022. The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took the car to the service department and they pretended that there was not difference between the sound of the doors. Besides that, I explained them that the noise received inside the car when driving at high speed [55 miles or more] is to much for a brand new car. They put some grease and told me that they solved the problem but the sound never went away. To add more to my disappointment of this business, the two cortesy oil changes that I got when I bought the car, was not worthy, because the waiting time was over 3 hours each time I went for oil change. Every time I asked to talk to the manager they were "busy" or " on lunch". More
Other Employees Tagged: Brett O'Connor, Michelle Pincay, Mike Varela, Claudia Vazquez , Roy Bautista, Craig Kupiec
April 17, 2023
I just purchased a new 2023 Honda CR-V and I am so pleased with my purchase. Paula was my sales person and she was fantastic! She took her time to listen to what I was looking for. We test drove diffe pleased with my purchase. Paula was my sales person and she was fantastic! She took her time to listen to what I was looking for. We test drove different models and she helped me figure out the model that would work best for me. I never felt pressured. She answered all of my questions, and believe me I had many. Everyone I encountered at Honda of Tenafly from the front desk, to the managers and financial staff were all very friendly and helpful. I really can’t say enough great things about this dealership! More
August 11, 2022
Paula & Raul were amazing. They worked with me and treated me like family. Their customer service, was superb which I find is very rare now a days. I had gone to different deal They worked with me and treated me like family. Their customer service, was superb which I find is very rare now a days. I had gone to different dealerships including another Honda dealer and they did nothing for me but try to sell me something they wanted and not what I could afford. I will definitely be coming back to them for the other car I need soon for my son and will be referring them to all my family and friends. I saw other salesperson doing the same for others. More
Other Employees Tagged: Raul Avila