Paula Mejia
Paula Mejia at Rye Subaru

Paula Mejia

Assistant Service Manager

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
187 Reviews
4.8

187 Reviews

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187 Reviews of Paula Mejia

July 02, 2025

Dealership Rating
Employee Rating

It’s easy to make an appointment to service your car. they always take the car on time for service, and they explain what the service they have provided on your car. The people at the dealership are very More

by SCOUT71353
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Ramirez

Jul 02, 2025

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2025

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Clean facility, very friendly workers…. .keeps you apprised of work status. Very easy experience! Would definitely continue to use. More

by BARBARAESSICK1
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2025

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2025

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Employee Rating

Paula solved my issues with flying colors. She explained everything thoroughly and returned my calls promptly. I would definitely buy my next Subaru at Rye Subaru knowing Paula is there. More

by Paula
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Recommend Dealer
Yes
Jun 27, 2025

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

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Employee Rating

The soft white rug that I sit on in the driver's seat (instead of car seat covers) had dark grey blackish stains when I got my car back. Maybe have your mechanics have cleaner uniforms for inspections. More

by KARENOT10
Recommend Dealer
No
Jun 28, 2025

Rye Subaru responded

Karen, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact me directly, Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

June 25, 2025

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Every time i bring my car in, i get amazing, quick service. This is hands down the best service location I have ever visited. More

by RSCHUSTACK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Bollinger

Jun 25, 2025

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2025

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Great service on my 2017 Forester XT. Convenient, fast professional. Accurately suggest what is required. More

by NWPHILIP
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Recommend Dealer
Yes
Jun 25, 2025

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 20, 2025

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Employee Rating

Always courteous and got the job done in under the estimated time. Please add chairs to the table in the waiting room. Please add a hook to the bathroom door inside. More

by SUSANCHEVLOWE
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Recommend Dealer
Yes
Jun 20, 2025

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

June 18, 2025

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Excellent service by Rye Subaru Service, as always very professional, polite and friendly. I highly recommend to any subaru owner! More

by FELIXBOEZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamar Thomas

Jun 18, 2025

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 14, 2025

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Employee Rating

Same day, basically immediate service while I waited, Paula was friendly, helpful and wonderful, highly recommend. More

by LISAKT18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

June 14, 2025

Dealership Rating
Employee Rating

Average service and staff. No car wash as other Subaru service departments. Expensive for service. More

by ALCEL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2025

Rye Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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