Paula Gaillard
Paula Gaillard at Mercedes-Benz of Edison - A Ray Catena Dealership

Paula Gaillard | Page 29

Sales & Leasing Consultant

Mercedes-Benz of Edison - A Ray Catena Dealership

910 U.S. 1
Edison, NJ 08817

Contact Me
4.9
370 Reviews

Hello, my name is Paula Gaillard. I am a sales consultant for Ray Catena Motor Car Corporation in Edison, New Jersey. I have worked for Mr. Catena in this Mercedes-Benz dealership for over 19 years now. The one thing I love most about my job? It’s the look on my client’s face when I hand them the keys to their beautiful new Mercedes-Benz; their dream car!

Dealership Experience

18 yrs, 9 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Mercedes-Benz Certified

4.9

370 Reviews

Write a Review

370 Reviews of Paula Gaillard

January 30, 2021

Dealership Rating
Employee Rating

Paula is probably one of the biggest crooks running. I wouldn’t recommend her or the ray Catena dealership to anyone. Not to a single soul More

by rlpmanagement
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Vincent Caravella

Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

To RLP Management Sorry you feel that way about Paula and us. I did try to find you in the system so that I could contact you to see what happened but could not find it you under the company name. Paula has a great reputation with her customers so I'm surprised about this review, and would love to discuss. I see you also gave Vinny Caravella 5 stars who works with us. Please reach out to me so that I can see what happened. thanks Doug Wells 732-549-6600 dwells@raycatena.com

Jan 30, 2021

rlpmanagement responded

I’m Not surprised you’re surprised. Initially i reached out to the dealership many times and every-time was told a manager would call me back. Never happened. Even requested someone reach out to me through a review sent to me by Mercedes. Also never happened. At this point it’s irrelevant because you people sure as hell aren’t going to send me a check for my losses

January 29, 2021

Dealership Rating
Employee Rating

Paula is a pleasure to do business with. Her attention to detail and customer service is what keeps me coming back. Everything is made easy and the transition from car to car is seamless. She is knowledgeabl More

by Jen Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Jen for the great review

January 27, 2021

Dealership Rating
Employee Rating

Paula is a great salesperson. She worked hard to find me a GLC 43 AMG coupe that is in limited supply. She never pushed me to settle for another car. She was a pleasure to deal with and I will certainly be More

by angmark04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2021

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the 5 star review have fun with your new GLC43

December 03, 2020

Dealership Rating
Employee Rating

Very good dealer, was very nice, explained everything perfectly, she was a very good at answering questions, anything we asked e got a good response More

by jyshamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

We have been very satisfied with our purchase and had a great experience. The team has been extremely professional and kind. Thank you again Paula, we look forward to doing business again with you! More

by pverger41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 30, 2020

Dealership Rating
Employee Rating

Professional service, Paula did a great job! She is very patient and kind lady! The place is very big and clean, everyone is very friendly! Thank you More

by varenaislands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2020

Dealership Rating
Employee Rating

It was an excellent experience once again. Everything went smoothly and Paula did a great job. The process of purchasing from the start to finish was quite fast. More

by tootit77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Wells

November 24, 2020

Dealership Rating
Employee Rating

I don’t even know where to begin. First off Miss Paula is the sweetest lady I have met in a very long time. She guided me through out the process and was very patient and kind. I have never experienced such More

by crystal.bborrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2020

Dealership Rating
Employee Rating

My wife and I worked with Paula Gaillard previously and she was phenomenal yet again throughout the entire purchase of the car. We're always extremely satisfied with everyone at Ray Catena of Edison. More

by swilson21
Recommend Dealer
Yes

November 06, 2020

Dealership Rating
Employee Rating

My wife and I could not have been more lucky by having Paula assist us in not only selecting the best car but also guiding us through the entire process. She also made us feel very comfortable that she More

by jadamo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Wells , Brittany Rusin

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