Paula Bryant

I recently visited the BMW dealership in Sarasota, Florida, for maintenance services and had an exceptional experience! My maintenance advisor, Nick, was outstanding! He listened attentively to my con Florida, for maintenance services and had an exceptional experience! My maintenance advisor, Nick, was outstanding! He listened attentively to my concerns, provided expert guidance, and ensured my vehicle received the best care. His knowledge, patience, and enthusiasm made the entire process enjoyable and stress-free. The maintenance department did an excellent job repairing my vehicle. Their attention to detail, efficiency, and commitment to quality workmanship were impressive. My vehicle was restored to like-new condition, and I'm extremely satisfied with the results. The team behind the scenes, including Manager Joyce, ensured a seamless experience. Although we didn't meet in person, her efforts were evident in the smooth and efficient process. The receptionist, Henrietta, was also friendly and welcoming over the phone, setting a positive tone for my visit. Overall, I'm impressed with the level of service and expertise at this dealership. Nick, the maintenance team, and the entire staff truly went above and beyond. If you're looking for top-notch maintenance services for your BMW, I highly recommend this dealership! Thank you Nick. More

by EJF Verified Customer Verified Customer

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I always received the best care when I go to BMW of Sarasota. They thoroughly check my car out to make sure that when it is returned to me, everything needed has been addressed. Thanks for taking great Sarasota. They thoroughly check my car out to make sure that when it is returned to me, everything needed has been addressed. Thanks for taking great care of me Andrew and Paula! More

by tenaha Verified Customer Verified Customer

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I found MAJOR mistakes in some service I had done. I also was told that there were leaking coolant lines that I inspected and they are not leaking. This was quoted at a $1,000 repair. Every time I hav I also was told that there were leaking coolant lines that I inspected and they are not leaking. This was quoted at a $1,000 repair. Every time I have had work done at this dealer (I have had 20k worth of work done under warranty), there is extra damage to my vehicle. More

by Ryan Browning Verified Customer Verified Customer

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I think you take on more work than you can handle. Then the customer has to wait way too long !!!! Your employees are great and have lots of patience dealing with the customers as we get anxious as we Then the customer has to wait way too long !!!! Your employees are great and have lots of patience dealing with the customers as we get anxious as we sit there all day waiting for our car. More

by CJM_VENICE54 Verified Customer Verified Customer

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Very kind and helpful throughout the service process. Easy in and out of the dealership. Easy in and out of the dealership. More

by Down454 Verified Customer Verified Customer

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Complete roaster with zero concern and help. Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse di Left bottom of the car off after oil change. Almost wrecked. Car then at dealership over a week no loaner. Delivwred dorty back said car worse didn’t work???? Set appt for 1/28 to come wash and no showed all day no communication. Unreal not like BMW. So disappointed More

by CDELL0 Verified Customer Verified Customer

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What A Country! Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” T Walked in Walked out with an Awesome X5 5 Star salesman “Dave” 5 Star experience 5 Star delivery with the financing “Loved the Pink hearts” Thank you for making such a personal purchase fun and exciting! More

by clajolla Verified Customer Verified Customer

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Great service department at this dealership, have never experienced a bad assessment, always a great job experienced a bad assessment, always a great job More

by abryant28 Verified Customer Verified Customer

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Maria is a wonderful person she always has a smile and is egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to egar to help you resolve any issues that you may have. Bmw of Sarasota is always clean and everyone is very polite and friendly. It's my pleasure to share my experience and I will continue to tell everyone to go there for any service or purchase they may need.. More

by Nowee Verified Customer Verified Customer

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Sloppy- over promise and under deliver. I had to chase the dealership down instead of them contacting me I had to chase the dealership down instead of them contacting me More

by Tom Verified Customer Verified Customer

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