Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
Refer Me

Paula Alpha

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
286 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

23 yrs, 11 mos

5.0

286 Reviews

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286 Reviews of Paula Alpha

October 28, 2024

Dealership Rating
Employee Rating

Trinidad is a true asset to MBoTW. Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's veh More

by katiejm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trinidad Rodriguez

Oct 29, 2024

Mercedes-Benz of the Woodlands responded

Thanks, Katie! We’re thrilled to hear about your positive experience with Trinidad. Our team strives to provide exceptional service, and it’s great to know he made such an impact. We appreciate your kind words and look forward to assisting you again in the future!

October 05, 2024

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My experience at this dealership was amazing. At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle More

by htown.native.fy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Thomson

Oct 07, 2024

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear about your amazing experience! Michael and Paula are dedicated to providing top-notch service, and it’s fantastic that you found your dream car with their help. Thank you for sharing your feedback, and enjoy your new ride!

September 11, 2024

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Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. More

by danielriver1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear that Juan and Paula provided you with excellent service. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

August 25, 2024

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We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

August 13, 2024

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I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Surface

Aug 14, 2024

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

August 10, 2024

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Employee Rating

Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

July 06, 2024

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This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. More

by Junior Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Jul 09, 2024

Mercedes-Benz of the Woodlands responded

Hi Junior, thank you for sharing your positive experience at our dealership! We're thrilled to hear you found our staff friendly, and our facility clean. We appreciate your feedback and look forward to serving you again in the future.

June 26, 2024

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Katherine Stern was a joy to deal with for my recent purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent intera More

by jro282876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern, Steven Davis

Jun 27, 2024

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Katherine, Jack, and Paula at MB of The Woodlands. We're thrilled to hear that our team provided you with exceptional service from sales to finance. We appreciate your kind words and your business!

June 09, 2024

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I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl More

by RF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Trent Hjuler

Jun 10, 2024

Mercedes-Benz of the Woodlands responded

Hi RF, thank you for sharing your positive experience at Woodlands Mercedes! We're thrilled to hear that Trent and Nick provided exceptional service throughout your car purchase journey. We appreciate your feedback and look forward to serving you again in the future.

May 25, 2024

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Employee Rating

Highly Recommend this dealership and saleslady, Katherine Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining More

by Kimmie706
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

May 28, 2024

Mercedes-Benz of the Woodlands responded

Hi Kimmie! Thank you for the glowing review of your experience at our dealership with Katherine and Paula. We're thrilled to hear that your car buying process was seamless and enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

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