Paula Alpha

Trinidad is a true asset to MBoTW. Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's veh Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's vehicles on the lot as well. Just an all around good guy. My husband and I enjoyed working with him. More

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My experience at this dealership was amazing. At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle At first I was overwhelmed but Michael and Paula provided the best customer service experience I have had buying a car. Upon searching for a vehicle Michael Thompson was super helpful and now I have my dream car!!!🚘 More

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Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. Paula helped me very well too. I will recommend it to my friends. More

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We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

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I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I will be coming back so he can go over all of the electronics in this vehicle. More

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Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. Dealership did a fantastic job, and my service advisor, John, was top tier. More

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This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. friendly. Katherine Stern was really helpful on my visit. More

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Katherine Stern was a joy to deal with for my recent purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent intera purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent interaction with Jack Burgoyne with the Service Team was also exemplary, as was my time with Paula Alpha in Finance. From sales to service, MB of The Woodlands is the best Mercedes Benz dealer in Houston. More

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I recently purchased a Mercedes AMG C43 from Woodlands Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Cl Mercedes, and must say the whole experience was made very easy by the team of professionals at Woodlands Mercedes. A special mention for Sales Client Advisor - AMG Specialist Trent Hjuler, whose professionalism, personality and knowledge of the model in which I was interested in, made the experience of purchasing a car easy and seamless. Trent took the time to explain in detail, and demonstrate all that the C43 offered, along with answering all of my questions clearly. Additionally, I was satisfied with what was offered for my Mercedes as a “trade-in”, and I remain very satisfied with the model that I purchased. After I received the keys to the AMG C43, Nick Botusan - General Sales Manager, made time to meet with my wife and I to congratulate us on our purchase. Woodlands Mercedes customer service par excellence… More

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Highly Recommend this dealership and saleslady, Katherine Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining Stern. Drove in from Louisiana and it was a seamless process. Car was ready to go for my initial test drive, Katherine was very thorough explaining how to operate the vehicle. Paula, in finance, was awesome as well. We were in and out in a little over an hour. Great car buying experience! More

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