Paul Won

This dealership provides exceptional service. I just purchased my 3rd TLX and each time Damon Braxton was my salesperson. Damon is very professional and knowledgeable and provided me with excelle I just purchased my 3rd TLX and each time Damon Braxton was my salesperson. Damon is very professional and knowledgeable and provided me with excellent customer service. He made the process quick and easy and was never pushy. Damon was straightforward and explained everything clearly. More

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Sales Team: Chris Watson and Jordan Bates ROCK! ! Straightforward, honest and upfront, no xx!! I found the color MDX my wife wanted at their dealership. They made the sales experience easy and seaml ! Straightforward, honest and upfront, no xx!! I found the color MDX my wife wanted at their dealership. They made the sales experience easy and seamless. I hope to re-visit them in 3 years for our next Acura! More

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Ji Kim, Riley and Paul all have been AMAZING! I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for th I cannot thank them enough for such a pleasant, kind, warm experience. I admire and appreciate the PASSION they have for the work/help they do for their customers. I was literally in and out and walked out with my car I have been eyeing on for a month now lol... This is my second car I got from Norris Ellicott City Acura and I will also CONTINUE to refer them/their team to friends and family. I have also been going to Norris Acura for all my services/maintenance and I can genuinely say, I TRUST them. I have had so many experiences with difference dealerships/car sales consultants that were always pushy or I would get a "vibe" that they just wanted a "sale." However, on the other hand, Ji, Riley, Paul + their Norris team made me feel like their own family and were honest and did not feel like they were just trying to get a sale. I love my Acura Integra 2024 and I cannot thank your team enough!! I owe you guys a catering meal soon!!!! :-) Liz More

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We purchased a 2024 MDX from Chris at Acura Ellicott City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjo City, MD. He was great and very professional. Stepped us thru the process quick and easy.. If you want a similar experience go see Chris and enjoy your new ride! More

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This was my third purchase from Norris and per usual I am pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. pleased! Jordan, Ji and Paul are all well informed, professional and efficient. They make the process of purchasing a vehicle painless and exciting. I recommend Norris to everyone I know looking to purchase a vehicle!! Kudos!! More

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Had a great experience yesterday getting a new car from Acura of Ellicott City. Everyone at the dealership was wonderful to work with, Paul in Finance and especially my sales consultant, Stephen Funches. S Acura of Ellicott City. Everyone at the dealership was wonderful to work with, Paul in Finance and especially my sales consultant, Stephen Funches. Stephen was absolutely amazing! He was professional, knowledgeable, communicative and listened what I wanted/needed. He’s passionate about his craft and it shows. I am very happy with my new car and the experience I had at the dealership (which is the FIRST time I can say that about a dealership). Drove 2.5 hours to go there and it was worth every second. Highly recommend the dealership AND sales consultant Stephen Funches. You will not be disappointed. Thank you so much Stephen! More

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