Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi
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Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,110 Reviews

Dealership Experience

22 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,110 Reviews

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1110 Reviews of Paul Tokatlyan

June 20, 2024

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Employee Rating

Paul was great - he walked me through my issue with the 12V battery and since it's a hybrid explained some things about the car and how to jump start it that I didn't even know about so I didn't have to ha More

by PAMELAKLEAN
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Recommend Dealer
Yes

June 17, 2024

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The service staff are both courteous and knowledgeable with an attention to detail that other dealerships lack. More

by JMAWESTSIDE
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

June 16, 2024

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Zakk Kim was overachived our expectations He provided us with good service , being first timers to mitsubishi . His dedication in making the customer not feeling pressure in choosing the correct car Whe More

by ELIZABETHF2006
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Recommend Dealer
Yes

June 10, 2024

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Armen was super knowledgeable and helpfu! ! I really appreciated his honesty and knowledge. Appreciate you , Armen. More

by SHERRYJUNE2003
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

June 09, 2024

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Great customer service always quick and easy pick up, iv been owning my mitsubishi mirage brand new since 2015 almost 9 yrs later still running strong, universal mitsubishi always takescare of my car and ar More

by Ramiro Godinez
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

June 08, 2024

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Extremely friendly and helpful staff. They fixed the aforementioned issues with my vehicle and made sure I knew what was going on, every step of the process. Paul is a gentleman, through More

by frank brizuela
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Recommend Dealer
Yes

June 03, 2024

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Got Appointment next day. Car repair was completed quick and very satisfied. Friendly service department. Friendly staff. More

by CARBINE0
Recommend Dealer
Yes

May 31, 2024

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Had a problem with the service light and maintenance. They did a full vehicle inspection right away and found the problem. Was able to fix the issue. They were very professional and knowledgeable. More

by KATHYLAO
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Recommend Dealer
Yes

May 20, 2024

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I have had best advice from Paul from Service department. My Mitsubishi Montero is almost 21 years old and still in a good shape, I have got very good service and in a reasonable price. More

by MMASHKEVICH
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

May 17, 2024

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Paul in Service dept. is amazing and has been so helpful all the years I’ve been coming here. Friendly staff More

by wendyauribe
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Recommend Dealer
Yes
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