Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,261 Reviews

Dealership Experience

23 yrs, 9 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,261 Reviews

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1261 Reviews of Paul Tokatlyan

December 18, 2025

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Always a great experience. Both Paul and Armen are friendly and professional and always take great care of my car. Clear communication with progress updates throughout the day More

by Alex
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

December 17, 2025

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Always have a wonderful experience. Paul did amazing and love that he always communicates in details and made sure I understood what he was doing. Thank you Paul! More

by Vee
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Recommend Dealer
Yes

December 16, 2025

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It all started at Glendale Mitsubishi with Paul Tokatlyan decades ago. He’s the best Service Consultant in my opinion. More

by AKSQUEST
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Recommend Dealer
Yes

December 14, 2025

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excellent service. Arrived and car was taken immediately. Inspection was performed, information provided in a timely manner and given loaner while repairs were perfor More

by KHOLLAND1958
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

December 11, 2025

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The employees were very helpful. I would definitely recommend if you need something done with your vehicle. More

by michaelopulentisima
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Recommend Dealer
Yes

December 05, 2025

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Best car service experience! Quick., friendly and very helpful. This service dept is very customer focused. Much appreciated! More

by catbres
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Recommend Dealer
Yes

Other Employees Tagged: Tiki N

December 01, 2025

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Thank you, fast and easy service, great communications and easy pick up, everyone was very attentive. More

by Alexandra
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

November 24, 2025

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I've just had one of the biggest repairs on my evo x. I had my car for at least 7 years. It was finally time to repair my suspension. Paul and his team always come through. They did an amazing job on my More

by NIGHTLIFEEDC016
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , Johnny

November 22, 2025

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Quick service, Excellent staff (Paul and Armen) who diagnose the issue and resolve it instantly More

by marcelo
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Recommend Dealer
Yes

November 17, 2025

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I've been coming here for 2 years now. Amazing service every single time. Can't recommend them enough! More

by ahinsky
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Recommend Dealer
Yes
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