Paul Tissier
Paul Tissier at Bob Brockland Buick GMC

Paul Tissier

Service Manager

Bob Brockland Buick GMC

580 Old State Rte 3
Columbia, IL 62236

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Paul Tissier

August 11, 2026

Dealership Rating
Employee Rating

Technician did an excellent job explaining the problem I brought to their attention.would come back More

by GERRY.O
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2026

Bob Brockland Buick GMC responded

Thank you for your five-star rating. We’re glad our technician explained your Buick Envision’s issue clearly and look forward to serving you again.

August 06, 2026

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Bob Brockland take care of all of my automotive issues. They get me in and out in a timely manner. The staff are always very courteous and friendly. More

by SEABERRYJR
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Recommend Dealer
Yes
Aug 06, 2026

Bob Brockland Buick GMC responded

Your GMC Sierra 1500 is in great hands with our service team. Knowing you appreciated our prompt service and courteous staff means a lot to us.

August 05, 2026

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Tim is always wonderful to work with. I so appreciate his guidance and input on the maintenance of my car. I trust him which goes a very long way in loyalty More

by KAWCAW
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Recommend Dealer
Yes

Other Employees Tagged: Tim

Aug 05, 2026

Bob Brockland Buick GMC responded

Your appreciation for our guidance on maintaining your GMC Terrain means a lot to us. Our team is pleased we could offer advice that has earned your trust and loyalty.

August 01, 2026

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We have had our cars serviced at Brockland for several years. There has not been a bad experience even one time! The staff is always very attentive and courteous. We love Tim as well, he is always great a More

by JJLN5434
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Bob Brockland Buick GMC responded

Hello and thank you for entrusting us with your Chevrolet Tahoe service over the years. It’s wonderful to hear our team, especially Paul, has provided attentive and courteous support while clearly explaining current and upcoming maintenance. We look forward to continuing to care for your vehicles.

August 01, 2026

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It is a good place to do business. They are always friendly, very knowledgeable.. I have been going there for service for five years. More

by VICKERSBOB43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chad Sweazea, Brent Ward

Aug 01, 2026

Bob Brockland Buick GMC responded

Thank you for trusting our team with your GMC Sierra 1500 service for the past five years. We’re glad to hear our staff’s friendly attitude and expertise continue to meet your expectations. We look forward to assisting you again soon.

July 30, 2026

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Very good service, excellent people to work with, let me know of what was going on with my vehicle. More

by CRAIGKARFS
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Recommend Dealer
Yes

Other Employees Tagged: Tim

Jul 30, 2026

Bob Brockland Buick GMC responded

Thank you for highlighting the excellent service you received and for noting how our team kept you updated on your Buick Encore. Paul will be delighted to hear your kind words, and we look forward to assisting you again.

July 22, 2026

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Great service people and very helpful. Would recommend them to all my friends and family. Very professional service people More

by Achadea670
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Recommend Dealer
Yes
Jul 22, 2026

Bob Brockland Buick GMC responded

Thank you for recommending our professional and helpful service team. We’re delighted you felt supported throughout your service on your GMC. We look forward to assisting your friends and family in the future.

July 21, 2026

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No one on this planet do I trust more than Bob Brockland GMC in Columbia,Illinois. I trust my life and my families life to those people there. They are to me Simply the BEST. I am 78 years old and I have ha More

by JERRYDEVANY
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Recommend Dealer
Yes

Other Employees Tagged: Dan Burke , Tim and Samantha in service. Brad in the shop are just the ones I know from first hand experience.

Jul 21, 2026

Bob Brockland Buick GMC responded

Thank you for entrusting your GMC Terrain’s service to us and for sharing your decades of experience. It’s rewarding to know our team, especially Dan, provided the attentive care you deserve. We appreciate your continued confidence.

July 18, 2026

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Bob Brockland has dependable and friendly service. Knowledgeable and helpful employees are kind and patient. More

by WHEEOP
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Recommend Dealer
Yes
Jul 18, 2026

Bob Brockland Buick GMC responded

It’s great to hear you felt supported by our knowledgeable and patient team during your GMC service. Paul and the rest of our staff appreciate your kind words and look forward to assisting you again.

July 18, 2026

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Employee Rating

Took our Denali truck in for routine transmission fluid change before going on cross country trip. Initial diagnostic check showed no problems. Less than a mile from Brockland after picking it up the truck More

by HELFRICH0
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Recommend Dealer
No
Jul 20, 2026

Bob Brockland Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and our Service Manager would like the opportunity to address these issues with you. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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