Paul Thoman

Paul Thoman asked for a review, I am obliging him though I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online using Car Guru, Autotrader, etc. This is the one issue I have, and I find a similar deceptive sales tactic whenever I end up buying a used vehicle. Dean's tactic is to advertise a price $1000 lower than asking price. When you use any of the online marketplace aggregators they will advertise this trick price. Price was a primary factor in my vehicle selection. Upon sitting down to determine the final sale price, I didn't want any "deal", I was happy with the asking price as shown after confirming my car was mechanically sound with no significant cosmetic/structural/covered-up damage. Then the truth came out about the price including an active military discount (this is an asterisk on their own website but I had relied on the aggregate sites for info). Obviously car sales is a shell game of markups and discounts, so I said I was here for the advertised non-sneaky price. He took my wife's (to be listed on the title as we had planned anyway) honorable discharge paperwork and OKed the discount despite her not being *active* military. Every other part of the process went well. There were several long walks back and forth from the used car building to new car showroom for various stages of paper work so bring comfortable shoes. Finance didn't try to sell a service contract, perhaps because this wasn't a Volvo or wasn't new enough or valuable enough to make good money on it, and since I do my own repairs I'm glad the conversation was spared. Paul worked quickly to show me the car on a service rack after discovering a fluid leak in the lot. We added a stipulation that the leak would be fixed to my satisfaction before taking ownership. The major cause of leak was repaired in one day. I put new hose clamps on a seeping cooler hose to fix the remainder of the leak. The purchase was outright without trade. More

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Paul Thoman did an excellent job for us. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. More

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Paul's service was really good and efficient. I appreciated how attentful he was and he answered every question we had. I appreciated how attentful he was and he answered every question we had. More

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Paul was our sales consultant and he was great to work with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our optio with. Took his time answering any questions we had, wasn't pushy about the vehicle we were looking at and gave us time and space to discuss our options. Chris was our loan consultant and we appreciated his patience with us as it was a new purchase we had never made before. He took his time going over our loan and we never felt rushed. We would definitely do business again with Paul, Chris and the Dean Team of Saint Louis, Missouri. More

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Good place to buy a car. I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and frien I knew what I wanted and Paul was very helpful and knowledgeable. I would definitely buy from Volvo maplewood again and recommend to family and friends. Thanks Paul. More

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Had a fantastic and fast experience. Paul was professional and clear about our trade in and purchase! Paul was professional and clear about our trade in and purchase! More

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Paul was so helpful and made the entire process from purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and c purchasing our new vehicle to trading in our other car stress free. He was so nice, honest, and helpful. We picked up our new vehicle yesterday and couldn't be happier. I recommend anyone looking for a car to work with him! More

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Paul was great to work with! He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone He was patient with us and helped us find exactly what we were looking for. He’s straight forward, determined and very kind. I would recommend anyone work with him to find their next car! More

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They were incredibly friendly and kind throughout the process. Came looking for a specific car and they delivered. process. Came looking for a specific car and they delivered. More

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Paul was phenomenal to work with. We walked in and we're immediately greeted and had the van ready to test drive. Very knowledgeable of the vehicle! We walked in and we're immediately greeted and had the van ready to test drive. Very knowledgeable of the vehicle! More

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