Paul Scholten

I have leased at least eight of these Nissan rogue‘s from this dealership. Their service department is the worst. I needed a new battery after one year of driving it and had to have my car towed two months this dealership. Their service department is the worst. I needed a new battery after one year of driving it and had to have my car towed two months later to find out that the heated seats were after market install. They don’t want to reimburse me to have to pay for the heated seats to be disconnected, which was running down my battery. More

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The worst possible experience I could have. Had my 2017 Altima towed there because the transmission went bad. Only 27000 miles on it. They have the car 3 and half weeks. Austin never calls you or explains Altima towed there because the transmission went bad. Only 27000 miles on it. They have the car 3 and half weeks. Austin never calls you or explains what is needed. Kept saying it needed to be rebuilt but took 3 weeks to get the parts. Which I believe is a lie because they don’t rebuild them at the shop. No loaner car . In other words don’t ever buy a Nissan or bring your car to get serviced at this place! More

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Knowledgeable and fair After dealing with numerous dealerships that we could see were trying to get us to spend alot of money and handing us alot of crap, we decided to try After dealing with numerous dealerships that we could see were trying to get us to spend alot of money and handing us alot of crap, we decided to try the Nissan/Kia dealership in Middletown,N.Y. The salesman they took care of us was Rich Walsh. He was like a breath of fresh air compared to what other salesmen we encountered. We told him what we were looking for and what our budget was. He was very knowledgeable and helpful in helping us find the vehicle that would not only meet our needs but also did his very best to get it for a price that we could afford. He took the time to honestly answer all our questions and by the time we left we were driving home in our new 2018 Nissan Frontier. He definitely diserves our highest recommendation. More

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SHAME ON NISSAN KIA OF MIDDLETOWN NY update 2/6/2016 STILL NOTING UPDATE 2/5/2016 NOW IT THE BLAME GAME BUT STILL I HAVE NOT GOT MY VAN FIX NOW THE PART FOR THE VAN IS BACK ORDER IT WAS S update 2/6/2016 STILL NOTING UPDATE 2/5/2016 NOW IT THE BLAME GAME BUT STILL I HAVE NOT GOT MY VAN FIX NOW THE PART FOR THE VAN IS BACK ORDER IT WAS SNOWING AND RAINING TODAY AT 6AM AND HAD TO ASK MY FRIEND TO DRIVER MY KIDS TO SCHOOL BECAUSE OF MY TIRES THANK YOU NISSAN KIA OF MIDDLETOWN NY FOR SELLING ME A LEMON I THINK IT TIME TO CALL A LAWYER IN FOR THIS MATTER UPDATE 2/3/2016 SHAME ON ME FOR GOING TO NISSAN KIA OF MIDDLETOWN NY THINKING THAT I WAS GETING A NEW 2015 NISSAN QUEST VAN FOR MY WIFE AND KIDS TO BE SAFE BUT NO I GOT A LEMON AND YOU THINK A BIG NAME LIKE NISSAN WOULD BACK THEY NAME UP NOPE BUT SHAME ON ME .SHAME SHAME ON YOU NISSAN KIA OF MIDDLETOWN NY UPDATE 2/1/2016 SHAME O YOU MR GOLDSTIEN I WENT TO YOUR SERVICE DEPT AND NOW YOUR TELLING ME THAT INVOICE 296246 THAT I NEED A LEFT FRONT STRUT AND AT THAT I NEED TO NEW TIRES AND A ALIGNMENT OOOO WAIT YOU WILL SELL ME TRIES AT YOUR COST AND GIVE ME A ALIGNMENT AT NO COST WHAT A JOKE MR GOLDSTEIN I GOT THIS VAN TO BE SAFE BUT NO BUT THANK YOU FOR YOUR NICE WORDS BY THE WAY THE NEW THING IS MY RIGHT SIDE BOTTOMED OUT BUT INVOICE 295307 NEVER show ANY MENTION DAMAGE TO MY VAN NOW YOUR BLAMEING ME BUT YOUR NEVER LOOK AT YOUR WORKER IF THEY DAMAGE IT ON A TEST RIDE WHAT NEXT MR J GOLDSTEIN MOTOR FALL OUT SHAME ON NISSAN KIA OF MIDDLETOWN NY More

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HORRIBLE HORRIBLE HORRIBLE BROUGHT 2012 KIA IN FOR SERVICE AND THEY TOLD ME I NEEDED A NEW MOTOR, AND THAT IT WOULD BE COVERED, EVEN THOUGH I AM STILL UNDER WARRANTY. BROUGHT IT BROUGHT 2012 KIA IN FOR SERVICE AND THEY TOLD ME I NEEDED A NEW MOTOR, AND THAT IT WOULD BE COVERED, EVEN THOUGH I AM STILL UNDER WARRANTY. BROUGHT IT SOMEWHERE ELSE AND THEY FIXED THE CAR FOR $150.00 More

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