Paul Sarandos
Paul Sarandos at Koons Baltimore Ford

Paul Sarandos

Service Manager

Koons Baltimore Ford

6970 Security Boulevard
Baltimore, MD 21244

not yet
rated
17 Reviews
not yet
rated

17 Reviews

Write a Review

17 Reviews of Paul Sarandos

September 19, 2024

Dealership Rating
Employee Rating

Experience was awesome I will keep you guys for my service thank you have a great day More

by scoopsboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Dillon, Bruce Leibowitz

Sep 19, 2024

Koons Baltimore Ford responded

Thanks for choosing Koons Baltimore Ford. We are glad to hear that our team provided excellent service, and we look forward to assisting you again down the road.

April 12, 2024

Dealership Rating
Employee Rating

I love the service I got and the service was good I also love the pick up and delivery service More

by bernicedrumgoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Dillon, Bruce Leibowitz , I don’t know his last name but first is Dave

Apr 12, 2024

Koons Baltimore Ford responded

We're so glad our pick-up and delivery service is a bonus for you, Bernice! Thanks for choosing Koons Baltimore Ford - see you down the road!

March 14, 2024

Dealership Rating
Employee Rating

Unless it a quick lube job don't take your car to be serviced here. They kept my car for a week saying they didn't know why it was shaking and everyday they needed more time. Well the truck hadn't mov More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 19, 2024

Dealership Rating
Employee Rating

Barry Harvey with the service Have one heck of experience and was very happy with the service. Thank you More

by Colemanwayne5
Recommend Dealer
Yes

Other Employees Tagged: Kenny Dillon, Bruce Leibowitz

Jan 19, 2024

Koons Baltimore Ford responded

We're glad to know Barry and our team at Koons Baltimore Ford provided you with a great service experience. Thanks for the positive feedback!

April 19, 2022

Dealership Rating
Employee Rating

Service was done very well and timely. I would recommend Koons Ford Service To Friends And Family. More

by MoD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2022

Koons Baltimore Ford responded

Thank you for your kind recommendation! We are so happy to hear that you're satisfied with our service. Safe driving from all of us at Koons Baltimore Ford!

March 02, 2022

Dealership Rating
Employee Rating

Koons ford makes me feel like my satisfaction is very important to them. I have been there twice and both times I was very very satisfied. More

by hreed52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Dillon, Bruce Leibowitz

Mar 02, 2022

Koons Baltimore Ford responded

Our customer's happiness is very important to us, and we're happy to hear this stands out to you! Thank you very much for the kudos and we look forward to seeing you at Koons Baltimore Ford again next time!

October 12, 2017

Dealership Rating
Employee Rating

Service Department is beyond Horrible!! Koons Ford Baltimore is absolutely the worst! I bought a 2013 Ford escape from them about 8 months ago. My 1st complementary oil change was a disasste More

by Michael Berning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

January 13, 2017

Dealership Rating
Employee Rating

Worst experience ever .. Koons has had my truck two weeks yet nobody even called to give me updates or responded to my emails and calls .. The worst part is they gave me warra More

by Worst experience ever
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Dennis Koulatsos , Chris and Jay in service

July 01, 2016

Dealership Rating
Employee Rating

Spectacular salesperson Danaj. Great experience. New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it wa More

by earmiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Snyder, Danaj Edmond , Sam in Finance

Jul 05, 2016

Koons Baltimore Ford responded

Thank you for the review! Congratulations on your new vehicle!

April 15, 2016

Dealership Rating
Employee Rating

Great Customer Service and Good Vehicles We just purchased another 2 Ford Transit for our business. The overall experience was easy process and good rates. We would recommend them! Thanks More

by ikaria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Koulatsos , Casey Groop

Apr 15, 2016

Koons Baltimore Ford responded

Thanks so much for your business! We really appreciate it, and look forward to being of service to you the next time! Very Respectfully, Dennis Koulatsos, GM/VP Koons Baltimore Ford

1

Dealership Inventory (481 Vehicles)

new 2026 Ford F-450 car, priced at $105,920
2026 Ford F-450
new
Ruby Red exterior
Four Wheel Drive
used 2024 Ford Edge car, priced at $21,500
2024 Ford Edge
used
Black Metallic exterior
Automatic
All-wheel Drive
used 2024 Chevrolet Equinox car, priced at $21,500
2024 Chevrolet Equinox
used
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-350 car, priced at $101,593
2026 Ford F-350
new
White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $72,235
2026 Ford F-250
new
Gray Metallic exterior
Automatic
Four-wheel Drive
used 2024 INFINITI QX60 car, priced at $36,000
2024 INFINITI QX60
used
Glacier White exterior
Automatic
All-wheel Drive