Paul Roderman
Paul Roderman at Ciocca Ford of Souderton
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Paul Roderman

Service Advisor

Ciocca Ford of Souderton

3470 Bethlehem Pike
Souderton, PA 18964

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Paul Roderman

November 14, 2024

Dealership Rating
Employee Rating

Great people and excellent service thanks Paul Definitely I’ll back again I would recommend using them More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2024

Dealership Rating
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While I'm for service, my truck was left unlocked and outside. It was robbed of all my machines I use for my job. I will not going back again. More

by BCLKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JP Stowman, Tim Adams

November 12, 2024

Dealership Rating
Employee Rating

Personable service personnel. Responsive. Easy process. Would choose Ciocca Ford again when I need service. More

by BFARRELL77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

All the folks at Ciocca Ford of Souderton were all pleasant and customer service was a priority with myself and all around me, while I was waiting. More

by KTSCHAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 31, 2024

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Employee Rating

They are very slow in responding to customer service make promises they don't keep the only reason I use them is they are close to my home More

by JWENINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JP Stowman

October 29, 2024

Dealership Rating
Employee Rating

A lot of standing around. Over two hours to get an oil change. Big waste of time. More

by Ian34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 26, 2024

Dealership Rating
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They were on time, efficient, and very professional. I have no reservations about using them again. More

by Steve
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 29, 2024

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Steve! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 25, 2024

Dealership Rating
Employee Rating

Ciocca provided efficient and professional service, knowledgeable technicians, fair pricing, quick turnaround, and excellent customer communication. More

by TTRUMBORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

Oct 25, 2024

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ttrumbore! If there is anything else we can do to help just let us know! Have a great day!

October 24, 2024

Dealership Rating
Employee Rating

Good service. Need regular updates if waiting on service would be great. Customer care is awesome. More

by shajistanleyandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We will look to add regular updates on service! Please let us know what we can do for you in the future.

October 22, 2024

Dealership Rating
Employee Rating

Service was done quickly and professionally. Staff treated me with respect and courtesy. I will continue to have my cars serviced at Ciocca in Souderton. More

by STWEBER168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Stowman, Tim Adams

Oct 22, 2024

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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