33 Reviews
Write a Review33 Reviews of Paul Mullen
April 25, 2024
Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k mil the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k miles. I called them and they said it was normal. Then, at around 49k miles, the reverse gear started acting up. So I called on March 28th and asked them to check it out. They didn't get to it until a week later. I took the truck to the dealer and they said my transmission needed to be replaced. I asked about my warranty and they said it had expired on March 26th. They wanted $11k to fix it and said I had to pay out of pocket. They didn't care about me as a customer. Just so you know, they said I called 2 days after my warranty expired, but when we bought the truck on March 26, 2019, I didn't pick it up until March 30th. I tried contacting Nissan Corporate Consumer Affairs and spoke to this guy named Mathew. He was a real jerk and said it was his final decision and there was nothing I could do. More
Other Employees Tagged: Jim McCall, Mark Stoller, Chris Hall, Brian Berset, Collin Messier , Peter Santoro
March 03, 2022
The WORST car buying experience imaginable. .. I'm not much for writing 0-star reviews, but I don't want anyone else to experience the nightmare I've been forced to endure with Marlboro Nissan. .. I'm not much for writing 0-star reviews, but I don't want anyone else to experience the nightmare I've been forced to endure with Marlboro Nissan. After much research, I was excited to find the used vehicle I wanted at a seemingly reputable dealership. According to CarFax, it had been repeatedly serviced and inspected at Marlboro Nissan before being offered for sale. I was convinced that purchasing a used vehicle from such a place meant that there was a high standard for quality and service. I was wrong... To begin, I experienced many delays in receiving paperwork, delivery of the vehicle, and, at long last, the Title. Within days of posession, uncountable issues affecting the safety, use, and value of the vehicle were discovered. The management and staff at Marlboro Nissan reluctantly arranged for a few repairs, but denied accountability for their poor assessment and responsibility for selling this vehicle. It is the definition of a "lemon". In short, if you're looking for a quality used vehicle, insist that a third (or fourth) party thoroughly inspect it before trusting Marlboro Nissan with your important investment! More
Other Employees Tagged: Mike Johnson, Anthony Maloney , Peter Santoro
July 29, 2019
Paul is a true professional I have purchased 2 Nissan Muranos (2012, 2018) from Marlboro Nissan and have always contacted Paul Mullen when I needed a problem addressed and resolv I have purchased 2 Nissan Muranos (2012, 2018) from Marlboro Nissan and have always contacted Paul Mullen when I needed a problem addressed and resolved. In the past 8 years, I have contacted Paul only two times but have always received a knowledgeable and professional response to my questions and all issues were resolved promptly. I highly recommend his service department. More
June 13, 2019
Fun, Easy & Pleasurable. Brian was our sales guy... Traded in our old Rogue for a new 2019 Rogue this week. I think the guys at Marlboro Nissan have actually put a plan toget Brian was our sales guy... Traded in our old Rogue for a new 2019 Rogue this week. I think the guys at Marlboro Nissan have actually put a plan together to make the car buying experience, “Fun, Easy & Pleasurable”. The wife and I are old school, we remember all too well the nightmares of previous car buying experiences, before Marlboro Nissan, that’s why we keep going back…Also, why so many of their people have been there year after year….attention to detail, genuine concern for our needs and our budget is what they’re after! They put us first! One more thing, buying the car is great, however, the after the sale, things that come up after you’ve had the vehicle…they’ve been there for that as well…. More
Other Employees Tagged: Mike Johnson, Chris Hall , Brian Rogers, Peter Santoro
April 16, 2019
Great and best service Great experience. Very dependable and very reliable. These guys are the best. Thank you for all your help and support. We do appreciate you guys going Great experience. Very dependable and very reliable. These guys are the best. Thank you for all your help and support. We do appreciate you guys going above and beyond to ensure excellent service. More
Other Employees Tagged: Dan Hedin, Chris Hall , Justin Phannavong
March 29, 2019
Dropped car off for body shop Everyone was wonderful. Customer service representative was exceptional . Service manager couldn’t have been nicer helping me acquire transportati Everyone was wonderful. Customer service representative was exceptional . Service manager couldn’t have been nicer helping me acquire transportation. Overall a wonderful experience.would recommend More
Other Employees Tagged: Chris Hall
March 06, 2019
New Car Purchase great dealership Had a great experience in buying our Nissan Sentra from Mark Stoller took the time to show us different models and options and Service People are gre Had a great experience in buying our Nissan Sentra from Mark Stoller took the time to show us different models and options and Service People are great along with Sales Manager Josh Keevan More
Other Employees Tagged: Mark Stoller, Chris Hall , Josh Keevan, Justin Phannavong, Morgana Resende
February 19, 2019
Marlboro Nissan service We have been Nissan owners for about 12 years now. I only have them serviced by Marlboro Nissan. Paul and his crew always explain exactly what I need We have been Nissan owners for about 12 years now. I only have them serviced by Marlboro Nissan. Paul and his crew always explain exactly what I need and never try to sell me anything I don’t. When you have a garage that you trust that does great work, why would you go anywhere else? 5 stars isn’t enough for these guys More
Other Employees Tagged: Chris Hall , Morgana Resende
January 26, 2019
30,000 mile check up Great service department. Customer service was great. Quickly did check up I needed. Always a good experience. Have two vehicles that I purchase Great service department. Customer service was great. Quickly did check up I needed. Always a good experience. Have two vehicles that I purchased from Marlboro nissan and have both services there. More
January 25, 2019
Service Experience I trust Marlboro Nissan’s services for all my car repairs. I have never had my car serviced anywhere else. They are knowledgeable and professional I trust Marlboro Nissan’s services for all my car repairs. I have never had my car serviced anywhere else. They are knowledgeable and professional and never pressure me to have in needed services. More
Other Employees Tagged: Justin Phannavong