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Paul Martin
Paul Martin at Herb Chambers Ford of Braintree
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Paul Martin

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.8
97 Reviews
4.8

97 Reviews

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97 Reviews of Paul Martin

November 17, 2024

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Service was professional, efficient, and they kept me updated throughout the process. Jake and Cindy are great! More

by mapp1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Jack Nguyen, Adam Smith, Jon Rydings , Jake Humberd

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Nov 19, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jake and Cindy provided you with professional and efficient service at Herb Chambers Ford of Braintree. Keeping our customers informed is a top priority, so we're glad it made your experience positive!

October 29, 2024

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Employee Rating

Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you More

by jlee1113@earthlink.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Jack Nguyen, Adam Smith, Jon Rydings

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Oct 30, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!

September 25, 2024

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The people at Herb Chambers Ford treat me like I am their only customer. Thank you for taking such good care of my vehicle. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

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Sep 26, 2024

Herb Chambers Ford of Braintree responded

Albert, we're delighted to hear you always feel well taken care of at Herb Chambers Ford of Braintree. Thanks for sharing your experience!

July 18, 2024

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I always get good service when I bring my 2012 Focus here, and the service center staff are pleasant and easy to work with. They even got Ford to cover the replacement part needed! 🙂 More

by cordelia.winters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Bailey, Jack Nguyen, Adam Smith, Jon Rydings

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Jul 18, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that our service team at Herb Chambers Ford of Braintree always provides excellent care for your 2012 Focus. Thanks for sharing your positive feedback and please don't hesitate to reach out the next time we can be of assistance!

March 30, 2024

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My go to place for service and sales, everyone is so helpful. Thank you all. More

by Jennifersteen81jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams, Nathaniel Gamble, Jessica Reed, Courtney Blundell, Drew Bailey, Jack Nguyen, Adam Smith , Jay Larkin

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Apr 01, 2024

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

March 22, 2024

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Paul was very professional , he kept me fully involved. Happy to work with him. Thank you More

by Mpfoley18
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

March 22, 2024

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Happy about recent job done on my 2016 Taurus the service desk guy Paul was precise and prompt about the situation 😀👌🏿 More

by Mkt6625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Herb Chambers Ford of Braintree responded

We're glad to know you had a positive experience with Paul at our service desk here at Herb Chambers Ford of Braintree. Thanks for sharing your feedback and we look forward to assisting you again in the future!

March 19, 2024

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Great experience today having my car serviced at Herb Chambers Ford Braintree. Thank you Paul! More

by LG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Herb Chambers Ford of Braintree responded

Hi LG! We're delighted to hear that you had a great experience with us at Herb Chambers Ford Braintree, and we'll be sure to pass along your thanks to Paul. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

March 16, 2024

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Employee Rating

Paul Martin communicated extremely well with me on the service needs for my Explorer. Explained things clearly and sent me pics of my car as it was being serviced. Very attentive and great service! More

by Mccarthysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Herb Chambers Ford of Braintree responded

Hi Steve! It's great to know that Paul provided you with such detailed and attentive service at Herb Chambers Ford of Braintree. We appreciate your feedback!

March 06, 2024

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Employee Rating

Efficient courteous and highly professional Paul was very helpful throughout the whole process thanks again I would recommend you to others More

by Paul.andersen318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

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Mar 06, 2024

Herb Chambers Ford of Braintree responded

Hi Paul! We're glad to know you had a positive experience with us at Herb Chambers Ford of Braintree. Thanks for recommending our dealership and for your kind words about Paul's assistance!

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