Paul Lamonica
Paul Lamonica at Kia of Abilene
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Paul Lamonica

Managment

Kia of Abilene

4702 Southwest Drive
Abilene, TX 79606

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9 Reviews
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9 Reviews

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9 Reviews of Paul Lamonica

October 14, 2024

Dealership Rating
Employee Rating

BEWARE OF THEIR SERVICE DEPARTMENT! !! We have a car in their possession right NOW and they just sent the bill and are charging 3x what they should and even have an issue that is NOT More

by DJ_325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Kia of Abilene responded

We're very sorry to hear about your experience and the concerns you've raised. this is not the level of service we strive to provide, and we'd like the opportunity to address the situation. Please reach out to us so we can discuss this further and work toward a resolution. Your feedback is important, and we want to ensure your concerns are resolved.

March 06, 2024

Dealership Rating
Employee Rating

Bought a used vehicle from them, was told they would fix a dent in hood when I brought vehicle in to b fixed they said they wouldn't fix it because it didn't get wrote down. Sales person I used even remembe More

by Bobbette64dh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: RYAN SZURA, Robert Saltus , Anthony

October 13, 2023

Dealership Rating
Employee Rating

Want to thank the service department especially JUSTIN for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynth More

by Cindy lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA, Robert Saltus , Justin

Oct 16, 2023

Kia of Abilene responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

April 05, 2022

Dealership Rating
Employee Rating

The service center is very fast and efficient with oil changes and detailing of the vehicle! More

by coopersoccer10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA , Erin Ryan

Apr 05, 2022

Kia of Abilene responded

Thank you for the review!

March 14, 2022

Dealership Rating
Employee Rating

Awesome service very fast and caught a nail in my tire and would’ve never know! Ty! More

by mikechristi8390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA , Erin Ryan

Mar 14, 2022

Kia of Abilene responded

Thank you so much for the review!

February 28, 2022

Dealership Rating
Employee Rating

That are amazing every time I go in for my oil change. Keep up the good work. More

by amandajluera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA, Robert Saltus , Anthony Jojola, William Kraft, Tavarus Mitchell, Dennis Picasio, Erin Ryan

Feb 28, 2022

Kia of Abilene responded

Thank you so much for the review Amanda!

August 25, 2021

Dealership Rating
Employee Rating

They are awesome! They helped me get the car I wanted!! High recommend good job! More

by Eyekandii_abn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA, Robert Saltus , Anthony Jojola, William Kraft, Tavarus Mitchell, Dennis Picasio, Erin Ryan

Aug 25, 2021

Kia of Abilene responded

We are so glad that we could help you get into the perfect vehicle!

April 02, 2021

Dealership Rating
Employee Rating

Employees were very professional and courteous! The waiting area was spotless and very nice! I was told it would take 1 hour but it only took 35 minutes! I am always pleased with everything concerning More

by leila.1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA, Robert Saltus , Anthony Jojola, William Kraft, Tavarus Mitchell, Dennis Picasio, Erin Ryan

Apr 02, 2021

Kia of Abilene responded

Thank you for the review Leila! If there is anything else that our team can assist you with in the future, please let us know.

September 09, 2020

Dealership Rating
Employee Rating

The salesman was knowledgeable about all the vehicles and he did a great job finding the car we wanted. Also the place was clean and modern. We did not feel any pressure from any employee there they were ver More

by samandfelix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: RYAN SZURA , Erin Ryan, Bobby

Sep 10, 2020

Kia of Abilene responded

Thank you for the review Sam and Felix! Please let us know if there is anything else that our team can assist you with.

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