Paul Lamonica

buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would. More

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After doing some background checking, almost didn't purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles purchase the vehicle due to the bad internet comments about this dealership. Paul made it right and had the vehicle delivered to us almost 500 miles away, with no risk to us. The vehicle was everything it was advertised as, 11-year-old Jeep in great condition! Paul went above and beyond to make us happy. Would I recommend this dealer YES without any hesitation. Would I purchase from them again YES! Thank you, Paul, for the easiest vehicle purchase we have ever made and for the wonderful delivery! We are thrilled with the Jeep! More

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Wish I could leave it as a negative because they don't deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days deserve even a star...please listen to all these reviews and get your car elsewhere..brand new car..need roadside assistance and repair..been 3 days and counting and won't even help More

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Texas dodge has the worst customer service, they will not return your phone calls, Joseph harless is hard to get in contact with and the service department refuses to work in a timely manner return your phone calls, Joseph harless is hard to get in contact with and the service department refuses to work in a timely manner More

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