Paul Jones

Unfortunately the experience was not the greatest, a few items not up to par such as, revers light on driver side was missing, cover for washer fluid missing, would have thought a more though detailing on t items not up to par such as, revers light on driver side was missing, cover for washer fluid missing, would have thought a more though detailing on the interior would have been done. I know that it was presidents day but we arrived at 10:30 and finally got home a little before six at night. It was a very long long day. The financial individual Bernard and his run around very upsetting. His explanation as I did not like the payment amount monthly and showing a piece of appear saying come back in two months gave this amount and we can see to refinance for a lower rate. We said thank for your time and sorry for wasting it five or six times and we could not just leave. I know he is the one that has to get the job done and I perfectly understand that but his hard sell was just too much to handle. Wanted to leave and he seemed upset that we didn’t arrive at an agreement told him thank you but we would like to leave. We wanted my tag I came in with so we would leave said he would get it. He never came back never saw him again and we sat in that office for another half hour. We finally got up went out into the show room and spoke with someone trying to get my tag so we could leave. They said hold on. I come to find out they had put it on the car already. So they needed to get someone to retrieve it. Honestly we had it and it was to much to handle being there all day long. The only saving grace was the gentleman, and I unfortunately can not remember his name was terrific. Very calm no smoke and mirrors or the run around. I believe he is the manager. He was your saving grace. It would be hard for me to say that I would recommend juts for the financial individual and his smoke and mirror hard sell. I do thank you for everything. More

by JGAVRIL982R Verified Customer Verified Customer

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Paul was very patient with us. He took the time to listen to what we wanted and advised us on the best vehicle option that suit our needs. Purchasing a new vehicle is stressful but He took the time to listen to what we wanted and advised us on the best vehicle option that suit our needs. Purchasing a new vehicle is stressful but he made us feel at ease. More

by yaggity Verified Customer Verified Customer

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I was helped quickly and efficiently by Mr. Chris. Special shout out to the man next to him. I don't recall his name but he wears a cowboy hat and he's from Maryland. He was very cool and a met Chris. Special shout out to the man next to him. I don't recall his name but he wears a cowboy hat and he's from Maryland. He was very cool and a meticulous worker. More

by SHISLINEJ Verified Customer Verified Customer

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I had a bad experience to try to contact the Finance Leader Mr. Lorence Lewis by phone; then I went to the dealership, and it was worse because I had to wait like an Hour to talk to Mr. Lewis Leader Mr. Lorence Lewis by phone; then I went to the dealership, and it was worse because I had to wait like an Hour to talk to Mr. Lewis More

by barsallolili Verified Customer Verified Customer

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I am very HAPPY to have purchased my TOYOTA RAV 4 XLE. THANK YOU to Mr. Craigg, Paul, Luis and Lorence; they made it possible to fulfill my dream of having a new car this year. I LOVE MY NEW CAR!!! THANK YOU to Mr. Craigg, Paul, Luis and Lorence; they made it possible to fulfill my dream of having a new car this year. I LOVE MY NEW CAR!!! More

by barsallolili Verified Customer Verified Customer

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This is the best local Toyota dealership. I drive out of my way for servicing. I drive out of my way for servicing. More

by FPACIFICOJR Verified Customer Verified Customer

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It’s was really good they was patient and they do a really good job find me a car really good job find me a car More

by debyrduque Verified Customer Verified Customer

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Everyone we encountered paid attention to details and simple requests that were made by us. simple requests that were made by us. More

by MCSEON Verified Customer Verified Customer

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Came in for a new van, Paul and the financial guys made it happen thanks! it happen thanks! More

by alexbartolotta Verified Customer Verified Customer

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The dealership exceeded my expectations. They guided me through the whole process and made sure I understood all the information. They guided me through the whole process and made sure I understood all the information. More

by BKLOUNGE3 Verified Customer Verified Customer

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